Kolab Create Email Problem

[Guilherme Carvalho]

i thought that i found the problem, i was using the same user to create a
new email on the other domain, i already have user1 at firstdomain.com, so i
was trying to create user1 at seconddomain.com but i got that error, so i
create name.lastname at seconddomain.com and works fine, i don´t know why, but
with this works.



Em seg., 20 de jul. de 2020 às 13:38, Guilherme Carvalho <
gccarvalho at gmail.com> escreveu:

> Yes, kolabd is running.
>
> [root at mailcwb admin]# service kolabd status
> Redirecting to /bin/systemctl status kolabd.service
> ● kolabd.service - Kolab Groupware Server.
>    Loaded: loaded (/usr/lib/systemd/system/kolabd.service; enabled; vendor
> preset: disabled)
>    Active: active (running) since Mon 2020-07-20 13:29:13 -03; 5min ago
>   Process: 12878 ExecStop=/bin/kill -TERM $MAINPID (code=exited,
> status=0/SUCCESS)
>   Process: 12881 ExecStart=/usr/sbin/kolabd $FLAGS --pid-file
> /run/kolabd/kolabd.pid (code=exited, status=0/SUCCESS)
>  Main PID: 12883 (kolabd)
>    CGroup: /system.slice/kolabd.service
>            ├─12883 /usr/bin/python /usr/sbin/kolabd --fork -l warning
> --pid-file /run/kolabd/kolabd.pid
>            └─12884 /usr/bin/python /usr/sbin/kolabd --fork -l warning
> --pid-file /run/kolabd/kolabd.pid
>
> Em seg., 20 de jul. de 2020 às 12:28, Mihai Badici <mihai at badici.ro>
> escreveu:
>
>> Check if kolabd is running
>> On 7/20/20 5:04 PM, Guilherme Carvalho wrote:
>>
>> Hello guys, i got a problem today that i never saw before, i have only 2
>> domains working on my Kolab, today i create one new account to my CEO, and
>> the emails appears to be create with no problem, i can log in into the
>> Webmail with it, but when i connect i got a message.
>>
>> Server Error:  STATUS: Mailbox does not exist
>>
>> What could be this problem??
>>
>> i can connect into the IMAP with my Outlook, but i got error in the
>> synchronization.
>>
>> i saw this messagens on the maillog.
>>
>> Jul 20 10:45:35 mailcwb imaps[12645]: ptload(): bad response from
>> ptloader server: identifier not found
>> Jul 20 10:45:35 mailcwb imaps[12645]: ptload completely failed: unable to
>> canonify identifier: thenewemail at mydomain.com
>> Jul 20 10:45:35 mailcwb imaps[12645]: SASL bad userid authenticated
>> Jul 20 10:45:35 mailcwb imaps[12645]: badlogin: [172.16.1.100] unknown
>> AUTHENTICATE+PLAIN+TLS [SASL(-13): authentication failure: bad userid
>> authenticated]
>>
>>
>>
>>
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>>
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>
>
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