<div dir="ltr">i thought that i found the problem, i was using the same user to create a new email on the other domain, i already have <a href="mailto:user1@firstdomain.com">user1@firstdomain.com</a>, so i was trying to create <a href="mailto:user1@seconddomain.com">user1@seconddomain.com</a> but i got that error, so i create <a href="mailto:name.lastname@seconddomain.com">name.lastname@seconddomain.com</a> and works fine, i don´t know why, but with this works.<div><br></div><div><br></div></div><br><div class="gmail_quote"><div dir="ltr" class="gmail_attr">Em seg., 20 de jul. de 2020 às 13:38, Guilherme Carvalho <<a href="mailto:gccarvalho@gmail.com">gccarvalho@gmail.com</a>> escreveu:<br></div><blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex"><div dir="ltr">Yes, kolabd is running.<div><br></div><div>[root@mailcwb admin]# service kolabd status<br>Redirecting to /bin/systemctl status kolabd.service<br>● kolabd.service - Kolab Groupware Server.<br> Loaded: loaded (/usr/lib/systemd/system/kolabd.service; enabled; vendor preset: disabled)<br> Active: active (running) since Mon 2020-07-20 13:29:13 -03; 5min ago<br> Process: 12878 ExecStop=/bin/kill -TERM $MAINPID (code=exited, status=0/SUCCESS)<br> Process: 12881 ExecStart=/usr/sbin/kolabd $FLAGS --pid-file /run/kolabd/kolabd.pid (code=exited, status=0/SUCCESS)<br> Main PID: 12883 (kolabd)<br> CGroup: /system.slice/kolabd.service<br> ├─12883 /usr/bin/python /usr/sbin/kolabd --fork -l warning --pid-file /run/kolabd/kolabd.pid<br> └─12884 /usr/bin/python /usr/sbin/kolabd --fork -l warning --pid-file /run/kolabd/kolabd.pid<br></div></div><br><div class="gmail_quote"><div dir="ltr" class="gmail_attr">Em seg., 20 de jul. de 2020 às 12:28, Mihai Badici <<a href="mailto:mihai@badici.ro" target="_blank">mihai@badici.ro</a>> escreveu:<br></div><blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex">
<div>
<p>Check if kolabd is running<br>
</p>
<div>On 7/20/20 5:04 PM, Guilherme Carvalho
wrote:<br>
</div>
<blockquote type="cite">
<div dir="ltr">Hello guys, i got a problem today that i never saw
before, i have only 2 domains working on my Kolab, today i
create one new account to my CEO, and the emails appears to be
create with no problem, i can log in into the Webmail with it,
but when i connect i got a message.
<div><br>
</div>
<div>Server Error: <span> </span><span>STATUS: Mailbox does
not exist</span></div>
<div><span><br>
</span></div>
<div><span>What could be this
problem??</span></div>
<div><span><br>
</span></div>
<div><span>i can connect into the
IMAP with my Outlook, but i got error in the </span>synchronization.</div>
<div><br>
</div>
<div>i saw this messagens on the maillog.</div>
<div><br>
</div>
<div>Jul 20 10:45:35 mailcwb imaps[12645]: ptload(): bad
response from ptloader server: identifier not found<br>
Jul 20 10:45:35 mailcwb imaps[12645]: ptload completely
failed: unable to canonify identifier: <a href="mailto:thenewemail@mydomain.com" target="_blank">thenewemail@mydomain.com</a><br>
Jul 20 10:45:35 mailcwb imaps[12645]: SASL bad userid
authenticated<br>
Jul 20 10:45:35 mailcwb imaps[12645]: badlogin: [172.16.1.100]
unknown AUTHENTICATE+PLAIN+TLS [SASL(-13): authentication
failure: bad userid authenticated]<br>
<br>
<br>
<br>
</div>
</div>
<br>
<fieldset></fieldset>
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