Kolab Create Email Problem

[Mihai Badici]

Check if kolabd is running

On 7/20/20 5:04 PM, Guilherme Carvalho wrote:
> Hello guys, i got a problem today that i never saw before, i have only 
> 2 domains working on my Kolab, today i create one new account to my 
> CEO, and the emails appears to be create with no problem, i can log in 
> into the Webmail with it, but when i connect i got a message.
>
> Server Error: STATUS: Mailbox does not exist
>
> What could be this problem??
>
> i can connect into the IMAP with my Outlook, but i got error in the 
> synchronization.
>
> i saw this messagens on the maillog.
>
> Jul 20 10:45:35 mailcwb imaps[12645]: ptload(): bad response from 
> ptloader server: identifier not found
> Jul 20 10:45:35 mailcwb imaps[12645]: ptload completely failed: unable 
> to canonify identifier: thenewemail at mydomain.com 
> <mailto:thenewemail at mydomain.com>
> Jul 20 10:45:35 mailcwb imaps[12645]: SASL bad userid authenticated
> Jul 20 10:45:35 mailcwb imaps[12645]: badlogin: [172.16.1.100] unknown 
> AUTHENTICATE+PLAIN+TLS [SASL(-13): authentication failure: bad userid 
> authenticated]
>
>
>
>
> _______________________________________________
> users mailing list
> users at lists.kolab.org
> https://lists.kolab.org/mailman/listinfo/users
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