broken mail account

[Jonas Meurer]

Hi Pietro,

Am 2015-10-21 11:13, schrieb Pietro Vassalli:
> Thank you Jonas,
> 
> I've followed your hint and now it works.

I fear that you replied to the wrong message. Nevertheless, great that
some of your problems have been sorted out :)

Cheers,
  jonas

> 
> The plugin in debian is not necessary as you said.
> 
> Now it is still present the problem with the address book:
> 
> ==> /var/log/roundcubemail/errors <==
> [21-Oct-2015 10:55:51,000000 +0200]: <c8glfcsv> PHP Error: No
> kolab_storage_cache class found for folder 'Contacts' of type '' (GET
> /roundcubemail/de2909d2b31f618d/?_task=addressbook)
> [21-Oct-2015 10:55:51,000000 +0200]: <c8glfcsv> PHP Error: No
> kolab_storage_cache class found for folder 'Contacts' of type '' (GET
> /roundcubemail/de2909d2b31f618d/?_task=addressbook)
> [21-Oct-2015 10:55:52,000000 +0200]: <c8glfcsv> PHP Error: No
> kolab_storage_cache class found for folder 'Contacts' of type '' (GET
> /roundcubemail/de2909d2b31f618d/?_task=addressbook)
> [21-Oct-2015 10:55:52,000000 +0200]: <c8glfcsv> PHP Error: No
> kolab_storage_cache class found for folder 'Q29udGFjdHM' of type ''
> (GET /roundcubemail/de2909d2b31f618d/?_task=addressbook)
> [21-Oct-2015 10:55:52,000000 +0200]: <c8glfcsv> PHP Error: Addressbook
> source (Q29udGFjdHM) not found! in
> /usr/share/roundcubemail/program/include/rcmail.php on line 254 (GET
> /roundcubemail/de2909d2b31f618d/?_task=addressbook)
> [21-Oct-2015 10:56:51,000000 +0200]: <c8glfcsv> PHP Error: No
> kolab_storage_cache class found for folder 'Contacts' of type '' (GET
> /roundcubemail/de2909d2b31f618d/?_task=settings&_action=edit-prefs&_section=addressbook&_framed=1)
> [21-Oct-2015 10:56:51,000000 +0200]: <c8glfcsv> PHP Error: No
> kolab_storage_cache class found for folder 'Contacts' of type '' (GET
> /roundcubemail/de2909d2b31f618d/?_task=settings&_action=edit-prefs&_section=addressbook&_framed=1)
> [21-Oct-2015 10:56:53,000000 +0200]: <c8glfcsv> PHP Error: No
> kolab_storage_cache class found for folder 'Contacts' of type '' (GET
> /roundcubemail/de2909d2b31f618d/?_task=settings&_action=edit-prefs&_section=calendar&_framed=1)
> [21-Oct-2015 10:56:53,000000 +0200]: <c8glfcsv> PHP Error: No
> kolab_storage_cache class found for folder 'Contacts' of type '' (GET
> /roundcubemail/de2909d2b31f618d/?_task=settings&_action=edit-prefs&_section=calendar&_framed=1)
> 
> 
> Il 21-10-2015 10:32 Jonas Meurer ha scritto:
> 
>> Hi,
>> 
>> I'm fiddling around with a broken mail account on a kolab setup. I
>> have
>> to admit that I'm not the sole admin of this kolab setup and I don't
>> know
>> exactly, what the previous admin did.
>> 
>> The problem is, that mail doesn't get delivered to one particular
>> mail
>> account. Instead, postfix logs the following error:
>> 
>> Oct 21 08:40:39 kolab postfix/⁠error[15957]: 0E3A8B400F9:
>> to=<user.name at example.org>, relay=none, delay=426359, delays=
>> 426358/⁠1/⁠0/⁠0, dsn=4.4.1, status=deferred (delivery
>> temporarily
>> suspended: connect to
>> kolab.example.org[/⁠var/⁠lib/⁠imap/⁠socket/⁠lmtp,
>> lmtp:unix:/⁠var/⁠lib/⁠imap/⁠socket/⁠lmtp]: No such
>> file or directory)
>> 
>> I'm pretty sure, that postfix, cyrus imapd and lmtpd are working as
>> expected. In fact, mail to all accounts except the broken one is
>> delivered
>> as expected, also to mail accounts with the same domain name.
>> 
>> It seems to me like the user account with primary email address
>> 'user.name at example.org' got deleted by somebody and recreated
>> afterwards.
>> The new user account has 'user.name2 at example.org' as primary email
>> address
>> and 'user.name at example.org' set as secondary address.
>> 
>> Mail to the new primary email address 'user.name2 at example.org' and
>> all
>> other secondary addresses gets delivered as expected. Only the (now)
>> secondary email address 'user.name at example.org' doesn't work.
>> 
>> My assumption is, that the broken email address is still linked to
>> the old deleted account and that postfix (or lmtp) try to deliver
>> mail
>> to the deleted account instead of using the address as alias for the
>> new account 'user.name2 at example.org'.
>> 
>> Is it possible to either restore the deleted account or remove all
>> traces of it and change the primary mail address of the new account?
>> 
>> root at kolab:~# /⁠usr/⁠lib/⁠cyrus-⁠imapd/⁠mbpath
>> user/user.name at example.org
>> 
> /⁠var/⁠spool/⁠imap/⁠domain/⁠e/⁠example.org/⁠u/⁠user/⁠user^name
>> root at kolab:~# /⁠usr/⁠lib/⁠cyrus-⁠imapd/⁠mbpath
>> user/user.name2 at example.org
>> 
> /⁠var/⁠spool/⁠imap/⁠domain/⁠e/⁠example.org/⁠u/⁠user/⁠user^name2
>> 
>> root at kolab:~# ls -ald
>> /var/spool/imap/domain/e/example.org/u/user/user^name
>> drwx-⁠-⁠-⁠-⁠-⁠-⁠ 18 cyrus mail 4096 Oct 14 17:42
>> 
>> 
> /⁠var/⁠spool/⁠imap/⁠domain/⁠e/⁠example.org/⁠u/⁠user/⁠user^name
>> root at kolab:~# ls -ald
>> /var/spool/imap/domain/e/example.org/u/user/user^name2
>> drwx-⁠-⁠-⁠-⁠-⁠-⁠ 15 cyrus mail 4096 Oct 20 13:56
>> 
>> 
> /⁠var/⁠spool/⁠imap/⁠domain/⁠e/⁠example.org/⁠u/⁠user/⁠user^name2
>> 
>> Thanks in advance for any help.
>> 
>> Cheers,
>> jonas
>> _______________________________________________
>> users mailing list
>> users at lists.kolab.org
>> https://lists.kolab.org/mailman/listinfo/users
> 
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