broken mail account

[Pietro Vassalli]

Thank you Jonas, 

I've followed your hint and now it works. 

The plugin in debian is not necessary as you said. 

Now it is still present the problem with the address book: 

==> /var/log/roundcubemail/errors <==
[21-Oct-2015 10:55:51,000000 +0200]: <c8glfcsv> PHP Error: No
kolab_storage_cache class found for folder 'Contacts' of type '' (GET
/roundcubemail/de2909d2b31f618d/?_task=addressbook)
[21-Oct-2015 10:55:51,000000 +0200]: <c8glfcsv> PHP Error: No
kolab_storage_cache class found for folder 'Contacts' of type '' (GET
/roundcubemail/de2909d2b31f618d/?_task=addressbook)
[21-Oct-2015 10:55:52,000000 +0200]: <c8glfcsv> PHP Error: No
kolab_storage_cache class found for folder 'Contacts' of type '' (GET
/roundcubemail/de2909d2b31f618d/?_task=addressbook)
[21-Oct-2015 10:55:52,000000 +0200]: <c8glfcsv> PHP Error: No
kolab_storage_cache class found for folder 'Q29udGFjdHM' of type '' (GET
/roundcubemail/de2909d2b31f618d/?_task=addressbook)
[21-Oct-2015 10:55:52,000000 +0200]: <c8glfcsv> PHP Error: Addressbook
source (Q29udGFjdHM) not found! in
/usr/share/roundcubemail/program/include/rcmail.php on line 254 (GET
/roundcubemail/de2909d2b31f618d/?_task=addressbook)
[21-Oct-2015 10:56:51,000000 +0200]: <c8glfcsv> PHP Error: No
kolab_storage_cache class found for folder 'Contacts' of type '' (GET
/roundcubemail/de2909d2b31f618d/?_task=settings&_action=edit-prefs&_section=addressbook&_framed=1)
[21-Oct-2015 10:56:51,000000 +0200]: <c8glfcsv> PHP Error: No
kolab_storage_cache class found for folder 'Contacts' of type '' (GET
/roundcubemail/de2909d2b31f618d/?_task=settings&_action=edit-prefs&_section=addressbook&_framed=1)
[21-Oct-2015 10:56:53,000000 +0200]: <c8glfcsv> PHP Error: No
kolab_storage_cache class found for folder 'Contacts' of type '' (GET
/roundcubemail/de2909d2b31f618d/?_task=settings&_action=edit-prefs&_section=calendar&_framed=1)
[21-Oct-2015 10:56:53,000000 +0200]: <c8glfcsv> PHP Error: No
kolab_storage_cache class found for folder 'Contacts' of type '' (GET
/roundcubemail/de2909d2b31f618d/?_task=settings&_action=edit-prefs&_section=calendar&_framed=1)


Il 21-10-2015 10:32 Jonas Meurer ha scritto: 

> Hi,
> 
> I'm fiddling around with a broken mail account on a kolab setup. I have
> to admit that I'm not the sole admin of this kolab setup and I don't know
> exactly, what the previous admin did.
> 
> The problem is, that mail doesn't get delivered to one particular mail
> account. Instead, postfix logs the following error:
> 
> Oct 21 08:40:39 kolab postfix/⁠error[15957]: 0E3A8B400F9:
> to=<user.name at example.org>, relay=none, delay=426359, delays=
> 426358/⁠1/⁠0/⁠0, dsn=4.4.1, status=deferred (delivery temporarily
> suspended: connect to kolab.example.org[/⁠var/⁠lib/⁠imap/⁠socket/⁠lmtp,
> lmtp:unix:/⁠var/⁠lib/⁠imap/⁠socket/⁠lmtp]: No such file or directory)
> 
> I'm pretty sure, that postfix, cyrus imapd and lmtpd are working as
> expected. In fact, mail to all accounts except the broken one is delivered
> as expected, also to mail accounts with the same domain name.
> 
> It seems to me like the user account with primary email address
> 'user.name at example.org' got deleted by somebody and recreated afterwards.
> The new user account has 'user.name2 at example.org' as primary email address
> and 'user.name at example.org' set as secondary address.
> 
> Mail to the new primary email address 'user.name2 at example.org' and all
> other secondary addresses gets delivered as expected. Only the (now)
> secondary email address 'user.name at example.org' doesn't work.
> 
> My assumption is, that the broken email address is still linked to
> the old deleted account and that postfix (or lmtp) try to deliver mail
> to the deleted account instead of using the address as alias for the
> new account 'user.name2 at example.org'.
> 
> Is it possible to either restore the deleted account or remove all
> traces of it and change the primary mail address of the new account?
> 
> root at kolab:~# /⁠usr/⁠lib/⁠cyrus-⁠imapd/⁠mbpath user/user.name at example.org
> /⁠var/⁠spool/⁠imap/⁠domain/⁠e/⁠example.org/⁠u/⁠user/⁠user^name
> root at kolab:~# /⁠usr/⁠lib/⁠cyrus-⁠imapd/⁠mbpath user/user.name2 at example.org
> /⁠var/⁠spool/⁠imap/⁠domain/⁠e/⁠example.org/⁠u/⁠user/⁠user^name2
> 
> root at kolab:~# ls -ald /var/spool/imap/domain/e/example.org/u/user/user^name
> drwx-⁠-⁠-⁠-⁠-⁠-⁠ 18 cyrus mail 4096 Oct 14 17:42
> /⁠var/⁠spool/⁠imap/⁠domain/⁠e/⁠example.org/⁠u/⁠user/⁠user^name
> root at kolab:~# ls -ald /var/spool/imap/domain/e/example.org/u/user/user^name2
> drwx-⁠-⁠-⁠-⁠-⁠-⁠ 15 cyrus mail 4096 Oct 20 13:56
> /⁠var/⁠spool/⁠imap/⁠domain/⁠e/⁠example.org/⁠u/⁠user/⁠user^name2
> 
> Thanks in advance for any help.
> 
> Cheers,
> jonas
> _______________________________________________
> users mailing list
> users at lists.kolab.org
> https://lists.kolab.org/mailman/listinfo/users [1]
 

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