IOERROR: opening index

venc kolab at 4magic.de
Fri Dec 11 08:27:37 CET 2015


 

Hi, 

I've got a problem with a deleted mailbox which I can't remove or get
with kolab or cyrus tools anyhow. 

Very annoying is that the intentionaly deleted mailbox produces IOERROR
entries in my log files which I'd like to get rid of but don't know how.


I searched the net for some days now but can't find even a hint how to
handle this. 

Does anybody know what to do in situations like this? 

Thank's 

Colja 

Here the last log entries concerning the mailbox and some things I tried
to use/do to get the mailbox handled: 

Dec 10 11:16:33 backend001 cyrus-imapd/cyr_expire[18570]: Removing stale
tombstone for testdomain.de!user.ma^klein.Kalender.Nichtl&APY-schenBitte
Dec 10 11:16:52 backend001 cyrus-imapd/cyr_expire[18570]: IOERROR:
opening index testdomain.de!DELETED.user.ma^klein.MM_002 -
1446630315^06.565FDED9: System I/O error

Dec 10 11:16:27 backend001 cyrus-imapd/cyr_expire[18570]: IOERROR:
opening index testdomain.de!DELETED.user.ma^klein.MM_002 -
1446630315^06.565FDED9: System I/O error
Dec 10 11:16:27 backend001 cyrus-imapd/cyr_expire[18570]: unable to open
mailbox testdomain.de!DELETED.user.ma^klein.MM_002 -
1446630315^06.565FDED9: System I/O error
Dec 10 11:16:33 backend001 cyrus-imapd/cyr_expire[18570]: Removing stale
tombstone for testdomain.de!user.ma^klein.Kalender.Nichtl&APY-schenBitte
Dec 10 11:16:52 backend001 cyrus-imapd/cyr_expire[18570]: IOERROR:
opening index testdomain.de!DELETED.user.ma^klein.MM_002 -
1446630315^06.565FDED9: System I/O error

root at backend001 [1] user # kolab lm | grep -E "ma.klein"
DELETED/user/ma.klein/MM_002 - 1446630315.06/565FDED9 at testdomain.de
user/ma.klein at testdomain.de
user/ma.klein/Adressbuch at testdomain.de
user/ma.klein/Aufgaben at testdomain.de
user/ma.klein/Configuration at testdomain.de
user/ma.klein/Entwürfe at testdomain.de
user/ma.klein/Gelöscht at testdomain.de
user/ma.klein/Gesendet at testdomain.de
user/ma.klein/Kalender at testdomain.de
user/ma.klein/Spam at testdomain.de

root at backend001 [0] user # kolab dm DELETED/user/ma.klein/MM_002\ -\
1446630315.06/565FDED9 at testdomain.de
2015-12-10 11:44:43,191 pykolab.cli ERROR Could not delete mailbox
'DELETED/user/ma.klein/MM_002 - 1446630315.06/565FDED9 at testdomain.de'

root at backend001 [0] user # kolab list-deleted-mailboxes
Deleted folders:
DELETED/user/ma.klein/MM_002 - 1446630315.06/565FDED9 at testdomain.de
(Deleted at 2015-12-03 07:19:05)
Traceback (most recent call last):
 File "/usr/sbin/kolab", line 39, in <module>
 kolab = Cli()
 File "/usr/lib/python2.6/site-packages/pykolab/cli/__init__.py", line
73, in __init__
 commands.execute('_'.join(to_execute))
 File "/usr/lib/python2.6/site-packages/pykolab/cli/commands.py", line
138, in execute
 commands[cmd_name]['function'](conf.cli_args, kw)
 File
"/usr/lib/python2.6/site-packages/pykolab/cli/cmd_list_deleted_mailboxes.py",
line 76, in execute
 print "%s (Deleted at %s)" % (imap_utf7.decode(folder).encode('utf-8'),
datetime.datetime.fromtimestamp(int(mbox_parts['hex_timestamp'], 16)))
TypeError: 'NoneType' object is unsubscriptable

root at backend001 [0] user # ll
/app/kolabdata/spool/default/domain/m/testdomain.de/u/DELETED/user/
total 4
drwx------ 3 cyrus mail 4096 Dec 6 03:33 ma^klein

root at backend001 [0] user # ll
/app/kolabdata/spool/default/domain/m/testdomain.de/u/DELETED/user/ma^klein/
total 4
drwx------ 3 cyrus mail 4096 Dec 4 10:09 MM_002 - 1446630315^06

root at backend001 [0] user # ll
/app/kolabdata/spool/default/domain/m/testdomain.de/u/DELETED/user/ma\^klein/MM_002\
-\ 1446630315\^06/
total 4
drwx------ 2 cyrus mail 4096 Dec 4 10:09 565FDED9

 
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