Cyrus fails to load

[Hector Tapia]

Thomas,

Thanks for the response!  As you suspected, it was a sieve extension 
issue.  I ran the command "systemctl -l status cyrus-imapd" and discovered 
a problem with the "date" sieve extension.  I removed the "date" element 
from the line you referenced in imap.conf.  I also had to remove  "index" 
in the next round of testing.  Cyrus now loads and is active.

Unfortunately, I now have a new problem.  I don't know if I should start a 
new thread, but I'll just mention the issue here.  I can't log into 
roundcube now.  I tried changing passwords and creating new users, but 
they all fail. 

This is what I see in cat /var/log/roundcubemail/errors:

[10-Apr-2015 13:40:44,000000 -0400]: <cukd2rcp> IMAP Error: Login failed 
for test.user at example.com from ###.###.###.###. LOGIN: Login only 
available under a layer in 
/usr/share/roundcubemail/program/lib/Roundcube/rcube_imap.php on line 198 
(POST /roundcubemail/?_task=login?_task=login&_action=login)

I used "kolab lm" to see if the mailbox had been created, but the command 
just hangs until I press control-c at which point I get this:

2015-04-10 13:44:15,274 pykolab.imap WARNING Could not connect to Cyrus 
IMAP server 'imaps://localhost:993'

I used the command, "nmap -sT -O localhost" to confirm that 993/tcp is 
open.

I currently have cyrus-imapd-2.4.17-8.el7_1.x86_64 installed.

Thanks!

Hector



From:   Thomas Spuhler <thomas.spuhler at btspuhler.com>
To:     users at lists.kolab.org
Date:   04/09/2015 07:37 PM
Subject:        Re: Cyrus fails to load
Sent by:        users-bounces at lists.kolab.org



On Thursday, April 09, 2015 05:53:34 PM Hector Tapia wrote:
> All,
> 
> I've been testing out Kolab 3.4 for the last week or two with a lot of 
> success.  I then decided to scrub and reinstall Centos 7 and Kolab and 
in 
> order to build a fresh demo for my managers.  I created a new user in 
the 
> Web Admin site and then tried to log in with it on the regular site and 
I 
> got "Connection to storage server failed."  I checked 
> /var/log/roundcubemail/errors and see that the connection is being 
refused 
> on localhost:143.  I disabled the firewall (firewalld) and tried again. 
> Same error.  I then checked systemctl and see that cyrus-imapd is 
failing 
> to load. I tried to manually start it, but it fails again.  I have the 
> following in my /var/log/messages:
> 
> Apr  9 17:48:42 c2 systemd: Starting Cyrus-imapd IMAP/POP3 email 
server...
> Apr  9 17:48:42 c2 systemd: Created slice user-76.slice.
> Apr  9 17:48:42 c2 systemd: Starting Session c5 of user cyrus.
> Apr  9 17:48:42 c2 systemd: Started Session c5 of user cyrus.
> Apr  9 17:48:44 c2 systemd: Started Cyrus-imapd IMAP/POP3 email server.
> Apr  9 17:48:44 c2 systemd: cyrus-imapd.service: main process exited, 
> code=exited, status=75/n/a
> Apr  9 17:48:44 c2 systemd: Created slice user-76.slice.
> Apr  9 17:48:44 c2 systemd: Starting Session c6 of user cyrus.
> Apr  9 17:48:44 c2 systemd: Started Session c6 of user cyrus.
> Apr  9 17:48:46 c2 systemd: Unit cyrus-imapd.service entered failed 
state.
> 
> Other than the newest roundcube updates to the Kolab repo, everything is 

> exactly the same as my previous install.  Can someone help me get Cyrus 
> running?
> 
> Hector
 
It seems you have systemd. Maybe the command "systemctl -l status 
cyrus-imapd"
would provide more info.

What version of cyrus-imap are you using? 

you may want to look at this line in /etc/imap.conf
sieve_extensions: fileinto reject envelope body vacation imapflags notify 
include regex subaddress 
relational copy

start deleting what you have in addition to what I have here, and try to 
restart it after each 
delete.

-- 
Best regards
Thomas Spuhler

All of my e-mails have a valid digital signature
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