Can't receive nor send mails trough Roundcube (error 454)

[Juan M]

Hello Thomas,
I can't login using Thunderbird either.
I don't have SASL2 installed, or at least I don't have a custom installation. Instead I've installed all the required packages and they include kolab-saslauthd which I believe has the same functionality. It is running and appears to be functional. If you want me to run any command I will.
I don't have a smtpd.conf file, I'm under debian 7 and I have postfix's main.cf and master.cf, do they work the same?

I've found the following errors in /var/log/mail.log
------------------------------------
postfix/smtpd[9372]: warning: No server certs available. TLS won't be enabled
postfix/smtpd[9372]: connect from mail-pd0-f177.google.com[209.85.192.177]
postfix/smtpd[9372]: lost connection after STARTTLS from mail-pd0f177.google.com[209.85.192.177]
postfix/cleanup[9374]: error: open /etc/postfix/ldap/hosted_triplet_virtual_alias_maps_catchall.cf: No such file or directory
postfix/cleanup[9374]: error: open /etc/postfix/ldap/hosted_duplet_virtual_alias_maps_catchall.cf: No such file or directory
postfix/trivial-rewrite[9375]: error: open /etc/postfix/ldap/hosted_triplet_virtual_alias_maps_catchall.cf: No such file or directory
postfix/trivial-rewrite[9375]: error: open /etc/postfix/ldap/hosted_duplet_virtual_alias_maps_catchall.cf: No such file or directory
postfix/trivial-rewrite[9375]: error: open database /etc/postfix/transport.db: No such file or directory
postfix/trivial-rewrite[9375]: warning: hash:/etc/postfix/transport is unavailable. open database /etc/postfix/transport.db: No such$
postfix/trivial-rewrite[9375]: warning: hash:/etc/postfix/transport lookup error for "*"
postfix/trivial-rewrite[9375]: warning: hash:/etc/postfix/transport is unavailable. open database /etc/postfix/transport.db: No such$
postfix/trivial-rewrite[9375]: warning: hash:/etc/postfix/transport lookup error for "*"
postfix/cleanup[9374]: warning: ldap:/etc/postfix/ldap/hosted_triplet_virtual_alias_maps_catchall.cf is unavailable. open /etc/postf$
postfix/cleanup[9374]: warning: ldap:/etc/postfix/ldap/hosted_triplet_virtual_alias_maps_catchall.cf lookup error for "postmaster at ex$
postfix/cleanup[9374]: warning: 6E31B83391: virtual_alias_maps map lookup problem for postmaster at exchange.localdomain -- deferring d$
------------------------------------

And this is the content of my postfix/main.cf:

------------------------------------
# See /usr/share/postfix/main.cf.dist for a commented, more complete version
smtpd_banner = $myhostname ESMTP $mail_name (Debian/GNU)
biff = no
append_dot_mydomain = no
readme_directory = no
smtpd_tls_auth_only = yes
transport_maps = hash:/etc/postfix/transport, ldap:/etc/postfix/ldap/hosted_triplet_transport_maps.cf, ldap:/etc/postfix/ldap/hosted_duplet_transport_maps.$
content_filter = smtp-amavis:[127.0.0.1]:10024
mydestination = ldap:/etc/postfix/ldap/mydestination.cf
recipient_delimiter = +
smtpd_sender_login_maps = $local_recipient_maps
local_recipient_maps = ldap:/etc/postfix/ldap/hosted_triplet_local_recipient_maps.cf, ldap:/etc/postfix/ldap/hosted_duplet_local_recipient_maps.cf
virtual_alias_maps = $alias_maps, ldap:/etc/postfix/ldap/hosted_triplet_virtual_alias_maps.cf, ldap:/etc/postfix/ldap/hosted_duplet_virtual_alias_maps.cf,
submission_sender_restrictions = reject_non_fqdn_sender, check_policy_service unix:private/submission_policy, permit_sasl_authenticated, reject
submission_recipient_restrictions = check_policy_service unix:private/submission_policy, permit_sasl_authenticated, reject
smtpd_recipient_restrictions = permit_mynetworks, reject_unauth_pipelining, reject_rbl_client zen.spamhaus.org, reject_non_fqdn_recipient, reject_invalid_helo_hostname, reject_unknown_recipient_domain, reject_unauth_destination, check_policy_service unix:private/recipient_policy_incoming, permit
smtp_tls_security_level = may
submission_data_restrictions = check_policy_service unix:private/submission_policy
smtpd_tls_security_level = may
smtpd_sasl_auth_enable = yes
inet_interfaces = all
smtpd_sender_restrictions = permit_mynetworks, check_policy_service unix:private/sender_policy_incoming
------------------------------------

Thanks for the help!

From: thomas.spuhler at btspuhler.com
To: users at lists.kolab.org
Subject: Re: Can't receive nor send mails trough Roundcube (error 454)
Date: Sat, 25 Oct 2014 17:36:40 -0700
On Saturday, October 25, 2014 08:18:18 PM Juan M wrote:
> Hello,
> I managed to setup kolab 3.3 multitenant following the HOWTO multidomain instructions and this one
> (http://kolab.org/blog/timotheus-pokorra/2014/04/12/configuration-kolab3-multiple-domains) by T.
> Pokorra. I setup 2 domains and added users in the webadmin. I can log into roundcube with those
> credentials. However I've tried sending mail to and from those accounts with negative results. My
> investigation so far:Does the following command work? kolab lm. yes it returns the full list of
> accounts.Is the kolab-saslauthd service running? [ ok ] kolab-saslauthd is running.Is it
> functional? OK "Success."Is LDAP running? [info] dirsrv exchange (pid 3097) is runningcyrus-imapd
> seems to be running okpostfix seems to be running okwhen I run: postmap -q user at domain.tld
> ldap:/etc/postfix/ldap/local_recipient_maps.cf, i get user at domain.tld so i guess maps are ok When
> I try sending mail from roundcube it says  SMTP error 454, authentication failed.
> Any ideas? help?
Are you sure your sasl2 works for postfix?
What do you have in smtpd.conf. Mine is in /etc/sasl2/
 
Do you have the same problems using Thunderbird?
 
-- 
Best regards
Thomas Spuhler
 
All of my e-mails have a valid digital signature
ID 60114E63

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