Mailbox not found issue [Scanned]

[William Reynolds]

I got a call today that a user's mailbox apparently was having issues. I get there and have the particular user log in to roundcube and it allows him to log in and the message pops up mailbox not found or something to that effect. So I take a quick look and I see the mailbox folder and messages in there but it seems this user hasn't even been getting messages for a couple days to his mailbox.

I create a new user account in webadmin to get him going so he can keep working and now I need to I guess issue the reconstruct command on his new mailbox so it will reindex the old mailbox now that I have those files moved to the new one.

How do I issue the reconstruct command on kolab 3? Ive been searching around but the wiki site was no use, and the various cyrus commands I tried do not work either.

Thanks Will

Wm. Reynolds
President
RRWDS Co.
Toll Free 855 GO RRWDS (855.467.7937)
Office 979.383.2953 x2501 | Cell 979.204.4658
www.rrwds.com<http://www.rrwds.com/>

[Description: DellPartner-150]
Small & Medium Business
State & Local Government


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