Rép: ActiveSync errors with iOS 7

[chloe.desoutter at atasta.net]

What user did you fill in in the activesync user field ? It should be your full e-mail address.

Otherwise it may cause trouble to find out the mailbox.

Experienced on my own kolab 3.1 setup.



PJ Velzeboer <pj at websavages.com> a écrit :


> Hi all,
> 
> I have just installed Kolab 3.1 on CentOS 6 (64bit) and then hooked up my
> iPhone (iOS 7) to active sync. I get the following message in
> /var/log/kolab-syncroton/errors
> 
> [30-Dec-2013 21:20:13,000000 +0000]: [CRIT]
> Syncroton_Server::_handlePost::162 unexpected exception occured:
> Syncroton_Exception_NotFound
> [30-Dec-2013 21:20:13,000000 +0000]: [CRIT]
> Syncroton_Server::_handlePost::164 exception message: Folder not found
> [30-Dec-2013 21:20:13,000000 +0000]: [CRIT]
> Syncroton_Server::_handlePost::166 #0
> /usr/share/kolab-syncroton/lib/kolab_sync_data_email.php(761):
> kolab_sync_data_email->extractFolders('4af9721aef1b6ed...')
> #1 /usr/share/kolab-syncroton/lib/kolab_sync_data.php(631):
> kolab_sync_data_email->searchEntries('4af9721aef1b6ed...', Array, 2)
> #2 /usr/share/kolab-syncroton/lib/kolab_sync_data.php(699):
> kolab_sync_data->getChangedEntriesCount('4af9721aef1b6ed...',
> Object(DateTime), NULL, '3')
> #3 /usr/share/kolab-syncroton/lib/ext/Syncroton/Command/Sync.php(568):
> kolab_sync_data->hasChanges(Object(kolab_sync_backend_content),
> Object(Syncroton_Model_Folder), Object(Syncroton_Model_SyncState))
> #4 /usr/share/kolab-syncroton/lib/ext/Syncroton/Server.php(145):
> Syncroton_Command_Sync->getResponse()
> #5 /usr/share/kolab-syncroton/lib/ext/Syncroton/Server.php(69):
> Syncroton_Server->_handlePost()
> #6 /usr/share/kolab-syncroton/lib/kolab_sync.php(161):
> Syncroton_Server->handle()
> #7 /usr/share/kolab-syncroton/index.php(31): kolab_sync->run()
> #8 {main}
> 
> the following is from /var/log/kolab-syncroton/imap
> 
> [30-Dec-2013 21:10:33,000000 +0000]: [0325] S: * OK [CAPABILITY IMAP4rev1
> LITERAL+ ID ENABLE STARTTLS LOGINDISABLED] server.example.com [1] Cyrus
> IMAP v2.4.17-Kolab-2.4.17-30.6.el6.kolab_3.1 server ready
> [30-Dec-2013 21:10:33,000000 +0000]: [0325] C: A0001 STARTTLS
> [30-Dec-2013 21:10:33,000000 +0000]: [0325] S: A0001 OK Begin TLS
> negotiation now
> [30-Dec-2013 21:10:33,000000 +0000]: [0325] C: A0002 CAPABILITY
> [30-Dec-2013 21:10:33,000000 +0000]: [0325] S: * CAPABILITY IMAP4rev1
> LITERAL+ ID ENABLE ACL RIGHTS=kxte QUOTA MAILBOX-REFERRALS NAMESPACE
> UIDPLUS NO_ATOMIC_RENAME UNSELECT CHILDREN MULTIAPPEND BINARY CATENATE
> CONDSTORE ESEARCH SORT SORT=MODSEQ SORT=DISPLAY THREAD=ORDEREDSUBJECT
> THREAD=REFERENCES ANNOTATEMORE LIST-EXTENDED WITHIN QRESYNC SCAN XLIST
> URLAUTH URLAUTH=BINARY X-NETSCAPE AUTH=PLAIN AUTH=LOGIN SASL-IR
> COMPRESS=DEFLATE IDLE
> [30-Dec-2013 21:10:33,000000 +0000]: [0325] S: A0002 OK Completed
> [30-Dec-2013 21:10:33,000000 +0000]: [0325] C: A0003 ID ("name" "Roundcube"
> "version" "1.0-git" "php" "5.3.3" "os" "Linux" "command"
> "/Microsoft-Server-ActiveSync")
> [30-Dec-2013 21:10:33,000000 +0000]: [0325] S: * ID ("name" "Cyrus IMAPD"
> "version" "v2.4.17-Kolab-2.4.17-30.6.el6.kolab_3.1 d1df8aff 2012-12-01"
> "vendor" "Project Cyrus" "support-url" "http://www.cyrusimap.org [2]" "os"
> "Linux" "os-version" "3.4.62-x1-64" "environment" "Built w/Cyrus SASL
> 2.1.23; Running w/Cyrus SASL 2.1.23; Built w/Berkeley DB 4.7.25: (September
> 12, 2013); Running w/Berkeley DB 4.7.25: (September 12, 2013); Built
> w/OpenSSL 1.0.0-fips 29 Mar 2010; Running w/OpenSSL 1.0.0-fips 29 Mar 2010;
> Built w/zlib 1.2.3; Running w/zlib 1.2.3; CMU Sieve 2.4; TCP Wrappers; mmap
> = shared; lock = fcntl; nonblock = fcntl; idle = idled")
> [30-Dec-2013 21:10:33,000000 +0000]: [0325] S: A0003 OK Completed
> [30-Dec-2013 21:10:33,000000 +0000]: [0325] C: A0004 AUTHENTICATE PLAIN
> AHBqQHdlYnNhdmFnZXMuY29tADMyNjNhMFJHQg==
> [30-Dec-2013 21:10:33,000000 +0000]: [0325] S: A0004 OK [CAPABILITY
> IMAP4rev1 LITERAL+ ID ENABLE ACL RIGHTS=kxte QUOTA MAILBOX-REFERRALS
> NAMESPACE UIDPLUS NO_ATOMIC_RENAME UNSELECT CHILDREN MULTIAPPEND BINARY
> CATENATE CONDSTORE ESEARCH SORT SORT=MODSEQ SORT=DISPLAY
> THREAD=ORDEREDSUBJECT THREAD=REFERENCES ANNOTATEMORE LIST-EXTENDED WITHIN
> QRESYNC SCAN XLIST URLAUTH URLAUTH=BINARY X-NETSCAPE LOGINDISABLED
> COMPRESS=DEFLATE IDLE] Success (tls protection)
> SESSIONID=<server.example.com [1]-13276-1388437832-1>
> [30-Dec-2013 21:10:33,000000 +0000]: [0325] C: A0005 NAMESPACE
> [30-Dec-2013 21:10:33,000000 +0000]: [0325] S: * NAMESPACE (("" "/"))
> (("Other Users/" "/")) (("Shared Folders/" "/"))
> [30-Dec-2013 21:10:33,000000 +0000]: [0325] S: A0005 OK Completed
> [30-Dec-2013 21:10:33,000000 +0000]: [0325] C: A0006 LOGOUT
> [30-Dec-2013 21:10:33,000000 +0000]: [0325] S: * BYE LOGOUT received
> [30-Dec-2013 21:10:33,000000 +0000]: [0325] S: A0006 OK Completed
> 
> Suffice to say my phone can’t download any email.
> 
> Any ideas? Anymore information required?
> 
> PJ
> 
> Links:
> ------
> [1] http://server.example.com
> [2] http://www.cyrusimap.org