ActiveSync errors with iOS 7

[PJ Velzeboer]

Hi all,

I have just installed Kolab 3.1 on CentOS 6 (64bit) and then hooked up my iPhone  (iOS 7) to active sync. I get the following message in /var/log/kolab-syncroton/errors

[30-Dec-2013 21:20:13,000000 +0000]: [CRIT] Syncroton_Server::_handlePost::162 unexpected exception occured: Syncroton_Exception_NotFound
[30-Dec-2013 21:20:13,000000 +0000]: [CRIT] Syncroton_Server::_handlePost::164 exception message: Folder not found
[30-Dec-2013 21:20:13,000000 +0000]: [CRIT] Syncroton_Server::_handlePost::166 #0 /usr/share/kolab-syncroton/lib/kolab_sync_data_email.php(761): kolab_sync_data_email->extractFolders('4af9721aef1b6ed...')
#1 /usr/share/kolab-syncroton/lib/kolab_sync_data.php(631): kolab_sync_data_email->searchEntries('4af9721aef1b6ed...', Array, 2)
#2 /usr/share/kolab-syncroton/lib/kolab_sync_data.php(699): kolab_sync_data->getChangedEntriesCount('4af9721aef1b6ed...', Object(DateTime), NULL, '3')
#3 /usr/share/kolab-syncroton/lib/ext/Syncroton/Command/Sync.php(568): kolab_sync_data->hasChanges(Object(kolab_sync_backend_content), Object(Syncroton_Model_Folder), Object(Syncroton_Model_SyncState))
#4 /usr/share/kolab-syncroton/lib/ext/Syncroton/Server.php(145): Syncroton_Command_Sync->getResponse()
#5 /usr/share/kolab-syncroton/lib/ext/Syncroton/Server.php(69): Syncroton_Server->_handlePost()
#6 /usr/share/kolab-syncroton/lib/kolab_sync.php(161): Syncroton_Server->handle()
#7 /usr/share/kolab-syncroton/index.php(31): kolab_sync->run()
#8 {main}

the following is from /var/log/kolab-syncroton/imap

[30-Dec-2013 21:10:33,000000 +0000]: [0325] S: * OK [CAPABILITY IMAP4rev1 LITERAL+ ID ENABLE STARTTLS LOGINDISABLED] server.example.com Cyrus IMAP v2.4.17-Kolab-2.4.17-30.6.el6.kolab_3.1 server ready
[30-Dec-2013 21:10:33,000000 +0000]: [0325] C: A0001 STARTTLS
[30-Dec-2013 21:10:33,000000 +0000]: [0325] S: A0001 OK Begin TLS negotiation now
[30-Dec-2013 21:10:33,000000 +0000]: [0325] C: A0002 CAPABILITY
[30-Dec-2013 21:10:33,000000 +0000]: [0325] S: * CAPABILITY IMAP4rev1 LITERAL+ ID ENABLE ACL RIGHTS=kxte QUOTA MAILBOX-REFERRALS NAMESPACE UIDPLUS NO_ATOMIC_RENAME UNSELECT CHILDREN MULTIAPPEND BINARY CATENATE CONDSTORE ESEARCH SORT SORT=MODSEQ SORT=DISPLAY THREAD=ORDEREDSUBJECT THREAD=REFERENCES ANNOTATEMORE LIST-EXTENDED WITHIN QRESYNC SCAN XLIST URLAUTH URLAUTH=BINARY X-NETSCAPE AUTH=PLAIN AUTH=LOGIN SASL-IR COMPRESS=DEFLATE IDLE
[30-Dec-2013 21:10:33,000000 +0000]: [0325] S: A0002 OK Completed
[30-Dec-2013 21:10:33,000000 +0000]: [0325] C: A0003 ID ("name" "Roundcube" "version" "1.0-git" "php" "5.3.3" "os" "Linux" "command" "/Microsoft-Server-ActiveSync")
[30-Dec-2013 21:10:33,000000 +0000]: [0325] S: * ID ("name" "Cyrus IMAPD" "version" "v2.4.17-Kolab-2.4.17-30.6.el6.kolab_3.1 d1df8aff 2012-12-01" "vendor" "Project Cyrus" "support-url" "http://www.cyrusimap.org" "os" "Linux" "os-version" "3.4.62-x1-64" "environment" "Built w/Cyrus SASL 2.1.23; Running w/Cyrus SASL 2.1.23; Built w/Berkeley DB 4.7.25: (September 12, 2013); Running w/Berkeley DB 4.7.25: (September 12, 2013); Built w/OpenSSL 1.0.0-fips 29 Mar 2010; Running w/OpenSSL 1.0.0-fips 29 Mar 2010; Built w/zlib 1.2.3; Running w/zlib 1.2.3; CMU Sieve 2.4; TCP Wrappers; mmap = shared; lock = fcntl; nonblock = fcntl; idle = idled")
[30-Dec-2013 21:10:33,000000 +0000]: [0325] S: A0003 OK Completed
[30-Dec-2013 21:10:33,000000 +0000]: [0325] C: A0004 AUTHENTICATE PLAIN AHBqQHdlYnNhdmFnZXMuY29tADMyNjNhMFJHQg==
[30-Dec-2013 21:10:33,000000 +0000]: [0325] S: A0004 OK [CAPABILITY IMAP4rev1 LITERAL+ ID ENABLE ACL RIGHTS=kxte QUOTA MAILBOX-REFERRALS NAMESPACE UIDPLUS NO_ATOMIC_RENAME UNSELECT CHILDREN MULTIAPPEND BINARY CATENATE CONDSTORE ESEARCH SORT SORT=MODSEQ SORT=DISPLAY THREAD=ORDEREDSUBJECT THREAD=REFERENCES ANNOTATEMORE LIST-EXTENDED WITHIN QRESYNC SCAN XLIST URLAUTH URLAUTH=BINARY X-NETSCAPE LOGINDISABLED COMPRESS=DEFLATE IDLE] Success (tls protection) SESSIONID=<server.example.com-13276-1388437832-1>
[30-Dec-2013 21:10:33,000000 +0000]: [0325] C: A0005 NAMESPACE
[30-Dec-2013 21:10:33,000000 +0000]: [0325] S: * NAMESPACE (("" "/")) (("Other Users/" "/")) (("Shared Folders/" "/"))
[30-Dec-2013 21:10:33,000000 +0000]: [0325] S: A0005 OK Completed
[30-Dec-2013 21:10:33,000000 +0000]: [0325] C: A0006 LOGOUT
[30-Dec-2013 21:10:33,000000 +0000]: [0325] S: * BYE LOGOUT received
[30-Dec-2013 21:10:33,000000 +0000]: [0325] S: A0006 OK Completed


Suffice to say my phone can’t download any email.

Any ideas? Anymore information required?

PJ
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