Best way to reconstruct metadata for a user's folder?

[Gunnar Wrobel]

Zitat von Skip Morse <skipmorse at gmail.com>:

> It appears that I may have something wrong with a user's folder.
>
> As far as I can tell it's just the user's "Outlook Inbox" that is
> effected.  I'm not really sure what's going wrong, only that when I'm
> in cyradm and issue: info "user/problemuser/Inbox at domain.com" cyradm
> will hang without displaying any info.
>
> I've tried sharing that user's folder with my user to see if the
> change might some how force a recreation of the metadata (didn't
> work), it also would not allow me to 'download' via the toltec
> connector any of the mails in that folder.  Horde will also timeout if
> I click on that folder to view it's contents.
>
> What's the best way to correct this?
>
> There are a bunch of folders beneath the "Inbox" folder (they have not
> problems with 'info'), if I need to delete the "Inbox" folder, then
> recreate it (or let the Toltec connector recreate it), I guess I could
> just take all those folders and move them to a new parent folder
> first.  I'm thinking Horde might be quickest/best for this. Then copy
> all the mails from 'Inbox' to somewhere, then just delete that folder?
>
> I'm also wondering if a name change might work?
>
> OR
>
> If I could just set the metadata manually that would probably be the
> easiest, but I've tried modifying an entry from another mailbox (using
> out put from "kolab-mailboxinfo.pl -c") and it must not have worked
> because it still doesn't display:
>
> mboxcfg "user/problemuser/Inbox at domain.com"  
> /vendor/kolab/folder-type mail.inbox
>
> Maybe there's a step I'm missing, I haven't really been able to come
> up with a good google search term.  Maybe there's something in the
> metadata that I need to remove that's causing this issue?
>
> So far this seems to be the only user and folder effected on the
> system... but after fixing this I'll run the script again and see if
> it fails anywhere else...

This sounds like you should use the "/kolab/bin/cyrreconstruct" tool  
on the folder. It is a somewhat cryptic command but I believe our wiki  
lists how to use it. It should fix the cyrus databases for the folder.

Of course before fiddling around with any of this you should ensure  
you have a decent backup of the data.

Cheers,

Gunnar

>
> Thanks for any help...
> -Skip
>
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--
Gunnar Wrobel
Developer, Kolab Systems AG

e: wrobel at kolabsys.com
t: +49 700 6245 0000
w: http://www.kolabsys.com

pgp: 9703 43BE

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