Free/busy lists broken - HELP!

[Gunnar Wrobel]

Quoting Albrecht Dreß <albrecht.dress at lios-tech.com>:

> Hi all,
>
> I have a HUGE problem with free/busy lists which unfortunately occurred
> only after migrating to the new Kolab system...
>
> The problem is that I apparently can successfully trigger fb list
> generation, but reading them always returns an empty list.  Here are
> the details (huge, sorry):
>
> Call (as calendar user)
> "https://kolab.my-server.de/freebusy/trigger/the.user%40my-company.com/Kalender.pfb",
> which gives the following log entries in
> /kolab/var/kolab-freebusy/log/freebusy.log:
>
> <snip>
> Kolab Free/Busy [debug] [horde] Starting generation of partial
> free/busy data for folder the.user at my-company.com/Kalender [pid 8740 on
> line 52 of "/kolab/var/kolab/www/freebusy/pfb.php"]
> Kolab Free/Busy [debug] [horde] Partial free/busy data of owner
> the.user at my-company.com on server srv-portal.my-server.de requested by
> user calendar at my-company.com. [pid 8740 on line 63 of
> "/kolab/var/kolab/www/freebusy/pfb.php"]
> Kolab Free/Busy [debug] [horde] Creating free/busy information from
> 1225321200 to 1230505200 [pid 8740 on line 317 of
> "/kolab/lib/php/Horde/Kolab/Freebusy.php"]
> Kolab Free/Busy [debug] [horde] No relevance value found for
> user/the.user/Kalender [pid 8740 on line 207 of
> "/kolab/lib/php/Horde/Kolab/Freebusy.php"]
> Kolab Free/Busy [debug] [horde] ACL for user/the.user/Kalender is
> a:1:{s:22:"calendar at my-company.com";s:12:"lrswipkxtecd";} [pid 8740 on
> line 241 of "/kolab/lib/php/Horde/Kolab/Freebusy.php"]
> Kolab Free/Busy [debug] [horde] No extended ACL value found for
> user/the.user/Kalender [pid 8740 on line 263 of
> "/kolab/lib/php/Horde/Kolab/Freebusy.php"]
> Kolab Free/Busy [debug] [horde]
> FreeBusyCache::store(file=lios-tech^com/wieland^hill/Kalender,
> relevance=admins, acl=Array, xacl= calendar at my-company.com) [pid 8740
> on line 127 of "/kolab/lib/php/Kolab/Freebusy/Cache.php"]
> Kolab Free/Busy [debug] [horde] Delivering partial free/busy data
> (extended=). [pid 8740 on line 120 of
> "/kolab/var/kolab/www/freebusy/pfb.php"]
> Kolab Free/Busy [debug] [horde] Partial free/busy generation complete,
> execution time was 0.16107892990112 seconds. [pid 8740 on line 128 of
> "/kolab/var/kolab/www/freebusy/pfb.php"]
> </snip>
>
> The returned data looks fine:
>
> <snip>
> BEGIN:VCALENDAR
> VERSION:2.0
> PRODID:-//proko2//freebusy 1.0//EN
> METHOD:PUBLISH BEGIN:VFREEBUSY
> ORGANIZER;cn=The User:MAILTO:the.user at my-company.com
> DTSTAMP:20081030T090125Z
> DTSTART:20081029T230000Z
> DTEND:20081228T230000Z
> FREEBUSY:20081030T140000Z/20081030T143000Z
> FREEBUSY:20081030T180000Z/20081030T190000Z
> FREEBUSY:20081031T090000Z/20081031T103000Z
> FREEBUSY:20081101T230000Z/20081105T230000Z
> FREEBUSY:20081111T090000Z/20081111T100000Z
> FREEBUSY:20081113T090000Z/20081113T163000Z
> FREEBUSY:20081205T180000Z/20081205T220000Z
> FREEBUSY:20081219T180000Z/20081219T230000Z
> END:VFREEBUSY
> END:VCALENDAR
> </snip>
>
> Now I call
> "https://kolab.my-server.de/freebusy/the.user@my-company.com.ifb",
> giving the following log data:
>
> <snip>
> Kolab Free/Busy [debug] [horde] Starting generation of free/busy data
> for user the.user at my-company.com [pid 26797 on line 49 of
> "/kolab/var/kolab/www/freebusy/freebusy.php"]
> Kolab Free/Busy [debug] [horde] Free/busy data of owner
> the.user at my-company.com on server srv-portal.my-server.de requested by
> user . [pid 26797 on line 60 of
> "/kolab/var/kolab/www/freebusy/freebusy.php"]
> Kolab Free/Busy [debug] [horde] Free/busy generation complete,
> execution time was 0.018148899078369 seconds. [pid 26797 on line 96 of
> "/kolab/var/kolab/www/freebusy/freebusy.php"]
> </snip>
>
> but the data returned is
>
> <snip>
> BEGIN:VCALENDAR
> VERSION:2.0
> PRODID:-//proko2//freebusy 1.0//EN
> METHOD:PUBLISH
> BEGIN:VFREEBUSY
> ORGANIZER;cn=The User:MAILTO:the.user at my-company.com
> DTSTAMP:20081030T074609Z
> URL:http://kolab.my-server.de/freebusy/the.user@my-company.com.ifb
> COMMENT:This is a dummy vfreebusy that indicates an empty calendar
> FREEBUSY:19700101T000000Z/19700101T000000Z
> END:VFREEBUSY
> END:VCALENDAR
> </snip>
>
> Any idea what goes wrong here?

I would guess this might be a problem with the folder rights. Which  
rights does the user retrieving the free/busy data have on the folder  
in question?

We also track some free/busy problems in our tracker. Maybe you are  
affected by one of these?

> The kolab server has a number of DNS
> aliases (like kolab, srv-kolab, srv-portal, ...), might this be a
> problem (shouldn't, as Apache replies, right?)?

No, that should not be a problem.

Cheers,

Gunnar

>
> Help - my users are killing me as their calendars don't work! ;-)
>
> Thanks for any insight,
> Albrecht.
>
> _______________________________________________
> Kolab-users mailing list
> Kolab-users at kolab.org
> https://kolab.org/mailman/listinfo/kolab-users
>



-- 
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p at rdus Kolab work is funded in part by KDAB and the Kolab Konsortium

____ http://www.pardus.de _________________ http://gunnarwrobel.de _
E-mail : p at rdus.de                                 Dr. Gunnar Wrobel
Tel.   : +49 700 6245 0000                          Bundesstrasse 29
Fax    : +49 721 1513 52322                          D-20146 Hamburg
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