Toltec Connector problem

[Andreas Gungl]

Am Donnerstag, 26. Januar 2006 12:21 schrieb Koen De Vos:
> Hi,
>
> I've noticed the same behaviour, which apparently occurred when the
> workstations (Windows XP SP2 Dutch, Outlook 2003, Latest Toltec) had gone
> into stand-by mode at night.

I've to verify if this might be a reason.

> I've signalled it to Toltec, but never got a response.
>
> Right now, we're considering abandoning the Kolab-server since this
> proved to be a serious problem (and there was no way to determine easily
> who had lost connection and who was still up-to-date, except telling
> users they had to verify the last synchronisation time on the toltec-tab
> every time they used an agenda - hardly an elegant or user-friendly
> solution).

Well, especially our secretary is upset. The OL connector is critical for 
our installation, and it would be a pity to abandon Kolab for that reason.

It would be interesting if it is possible to at least add a control to the 
plugin window which somehow resets the plugin to put it into operation w/o 
restarting OL. Another improvement might be a notification that the state 
hasn't changed for let's say 3 minutes. So a user is at least warned and 
can have a look at the plugin. Any comments about that from the Toltec 
side?

Regards,
Andreas

>
> Kind Regards,
>
> Koen De Vos
>
>
> -----Oorspronkelijk bericht-----
> Van: Andreas Gungl [mailto:Andreas.Gungl at osp-dd.de]
> Verzonden: donderdag 26 januari 2006 8:56
> Aan: kolab-users at kolab.org
> Onderwerp: Toltec Connector problem
>
> Hi,
>
> we're using the latest Toltec connector on German Windows XP and Outlook
> XP.
>
> Sometimes the connector connection to the server get stuck and the queue
> for folders to be sync'ed is growing.
>
> If you don't look carefully you will wonder why you don't see events in
> folders while others can see them. Hm, it's because your connector hangs.
> Restarting Outlook does help, but it would be better if the problem would
> not happen.
>
> Well, I haven't found a pattern for why and when that problem happens. So
> I just want to ask on this list if anybody else has this problem or
> perhaps even knows a solution.
>
> TIA
> Andreas
>
>
>
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