Some correspondents have kolab_user at kolab_server instead of From address in their replies
Johannes Ranke
johannes.ranke at jrwb.de
Wed Dec 8 08:38:09 CET 2021
Hi Valentin,
thanks for sharing your thoughts on this problem!
Am Dienstag, 7. Dezember 2021, 15:49:20 CET schrieb Valentin Laskov:
> Hello,
>
> 1. I think you must check in your account settings what is set in Replay
> to address. This should be checked on all devices/clients.
I have not configured a reply-to address in my clients. The messages as sent
from my mail client do not contain the kolab_user nor the kolab_server
information (checked in kmail with the function to view message source code).
> Also check your sent message for Return-Path: and envelope-from headers.
These are not present in the sent messages as my e-mail client sees them. The
server adds this information (see below).
> 2. Recipient policy, if it is not disabled, defines secondary e-mail
> <https://docs.kolab.org/administrator-guide/configuring-the-kolab-server.htm
> l#secondary-email-address-recipient-policy-example> and this e-mail address
> is set as alias in LDAP for your primary address. You can browse LDAP dit to
> check if it exists. Although postfix may be not configured to search for it in
its configuration.
My secondary e-mail addresses (shown in kolab-webadmin) are different from the
offending one (they are all something at jrwb.de, not ranke at kolab.jrwb.de).
> Something
> misconfigured in query_filter in /etc/postfix/ldap/virtual_alias_maps.cf
> or main.cf I suppose.
Yes, that was it! In main.cf, I have
myorigin = /etc/mailname
which contained kolab.jrwb.de. The server appended this to the email as
Sender: ranke at kolab.jrwb.de
Changing the contents of /etc/mailname to jrwb.de changes this to
Sender: ranke at jrwb.de
which is one of my secondary e-mail addresses so at least e-mails sent to this
will not get lost.
This leaves me wondering if the Sender: should not be set to my primary e-
mail, and if yes, how I could achieve this.
Cheers, and thanks again!
Johannes
>
> Regards
> V. Laskov
>
> На 06.12.2021 в 12:32, Johannes Ranke написа:
> > Hi all,
> >
> > the problem sketched out above is bugging me and some of my e-mail
> > contacts
> > since quite a while - I am wondering if anyone on this list can help to
> > solve the issue:
> >
> > Some e-mail contacts of mine have the following header information
> > included
> > when they reply to my emails:
> >
> > -----Original Message-----
> > From: ranke at kolab.jrwb.de <ranke at kolab.jrwb.de> On Behalf Of Johannes
> > Ranke
> >
> > This is misleading, as the email address ranke at kolab.jrwb.de is not
> > functional. Sometimes they try to send e-mail to that address which is
> > annoying for both sides.
> >
> > It seems that this only happens if the other side is using Outlook as
> > their e- mail client.
> >
> > Is there anything I can do to avoid this from happening?
> >
> > Kind regards,
> >
> > Johannes
> >
> > _______________________________________________
> > users mailing list
> > users at lists.kolab.org
> > https://lists.kolab.org/mailman/listinfo/users
--
Johannes Ranke
Wissenschaftlicher Berater
07624 8099027
https://jrwb.de
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