Aw: Re: Cannot deliver to shared folders with spaces - Kolab on Debian10

[teardrainer at web.de]

Hi Daniel,

- postfix/lmtp should be ok since all other mail delivery works
- virtual_alias_maps_sharedfolders.cf is untouched
- physical folders are created correctly with spaces in the cyrus dir

New folder created in webadmin:
Folder Name: Another TestFolder
Email Address: anotestfo at ourdomain.com
Target IMAP Folder: shared/Another TestFolder at ourdomain.com

Resulting physical folder:
.../domain/o/ourdomain.com/a/shared/Another TestFolder

LDAP entry:
cn=Another TestFolder,ou=Shared Folders,dc=ourdomain,dc=com
cn: Another TestFolder
mail: anotestfo at ourdomain.com
kolabTargetFolder: shared/Another TestFolder at ourdomain.com
objectClass: kolabsharedfolder
objectClass: mailrecipient
objectClass: top
kolabFolderType: mail
acl: anyone, all

This looks all good to me. Sending mail to that folder still gives a 550 Error.
If I rename the mailbox using kolab cmdline and replace spaces with underscores and edit the ldap entry accordingly, then mail delivery works.

So somehow the space breaks something but I dont now what...

Thx
  Bob


> Gesendet: Montag, 25. Mai 2020 um 12:22 Uhr
> Von: "Daniel Hoffend" <dh at dotlan.net>
> An: teardrainer at web.de
> Cc: users at lists.kolab.org
> Betreff: Re: Cannot deliver to shared folders with spaces - Kolab on Debian10
> Hi Bob
> 
> There're some things to look for:
> 
> 1) Is the postfix/lmtp configuration okay. But afaik since it hasn't
> changed in the setup-kolab templates it should be okay.
> 2) The shared mailbox name (kolabTargetFolder) usually gets
> autogenerated based on the Folder name (cn). kolabd then creates this
> shared mailbox. When the shared mailbox template defintion doesn't
> include the autogenerated kolabtargetfolder attribute kolabd
> autogenerated the shared mailbox (maybe without spaces).
> 3) The next thing to look for is the postfix alias map
> (virtual_alias_maps_sharedfolders.cf) if things have changed.
> 
> Can you please provide me some details (cn, kolabtargetfolder,
> sharedfolder template settings, etc) about how you created the mailbox
> and how your ldap entry looks like? I would like to reproduce it and see
> where things goes wrong.
> 
> --
> Regards
> Daniel
> 
> 
> Am 2020-05-24 15:50, schrieb teardrainer at web.de:
> >  
> > Hi all,
> >
> > as the title says: We are running Kolab on a Debian10 system and have
> > problems delivering mails to shared folders which have spaces in their
> > names. This happens with existing and newly created shared folders.
> > Our old system on CentOS never had a problem with this.
> >
> > this works:
> > shared+shared/Customers/BigBlueCompany/Orders at ourdomain.com
> >
> > this results in 550-Mailbox unknown:
> > shared+shared/Customers/Big Blue Company/Orders at ourdomain.com
> >
> > The problem seems to be the local mail transport from postfix to cyrus
> > via lmtp. I have compared the logs and the only difference I see is
> > the quoting of the folder name when spaces are present. Taken from the
> > lmtp transfer:
> >
> > no spaces:
> > <sender at t-online.de> SIZE=4902
> > <shared+shared/Customers/BigBlueCompany/Orders at ourdomain.com>
> > DATA
> > 250 2.1.0 ok
> > 250 2.1.5 ok
> > 354 go ahead
> >
> > spaces:
> > <sender at t-online.de> SIZE=4912
> > <"shared+shared/Customers/Big Blue Company/Orders"@ourdomain.com>
> > DATA
> > Mailbox does not exist
> > 250 2.1.0 ok
> > 550-Mailbox unknown. Either there is no mailbox associated with this
> > 550-name or you do not have authorization to see it.
> > 550 5.1.1 User unknown
> >
> > AFAIK the quoting is expected behaviour and should work?
> >
> > Could anybody running on Debian10 try to reproduce this?
> > If it's not an OS problem any hints on how to solve this would be
> > appreciated.
> >
> > Thank you
> >
> > Bob
> >
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