Cannot deliver to shared folders with spaces - Kolab on Debian10

[Daniel Hoffend]

Hi Bob

There're some things to look for:

1) Is the postfix/lmtp configuration okay. But afaik since it hasn't 
changed in the setup-kolab templates it should be okay.
2) The shared mailbox name (kolabTargetFolder) usually gets 
autogenerated based on the Folder name (cn). kolabd then creates this 
shared mailbox. When the shared mailbox template defintion doesn't 
include the autogenerated kolabtargetfolder attribute kolabd 
autogenerated the shared mailbox (maybe without spaces).
3) The next thing to look for is the postfix alias map 
(virtual_alias_maps_sharedfolders.cf) if things have changed.

Can you please provide me some details (cn, kolabtargetfolder, 
sharedfolder template settings, etc) about how you created the mailbox 
and how your ldap entry looks like? I would like to reproduce it and see 
where things goes wrong.

--
Regards
Daniel


Am 2020-05-24 15:50, schrieb teardrainer at web.de:
>  
> Hi all,
> 
> as the title says: We are running Kolab on a Debian10 system and have
> problems delivering mails to shared folders which have spaces in their
> names. This happens with existing and newly created shared folders.
> Our old system on CentOS never had a problem with this.
> 
> this works:
> shared+shared/Customers/BigBlueCompany/Orders at ourdomain.com
> 
> this results in 550-Mailbox unknown:
> shared+shared/Customers/Big Blue Company/Orders at ourdomain.com
> 
> The problem seems to be the local mail transport from postfix to cyrus
> via lmtp. I have compared the logs and the only difference I see is
> the quoting of the folder name when spaces are present. Taken from the
> lmtp transfer:
> 
> no spaces:
> <sender at t-online.de> SIZE=4902
> <shared+shared/Customers/BigBlueCompany/Orders at ourdomain.com>
>  DATA
>  250 2.1.0 ok
>  250 2.1.5 ok
>  354 go ahead
> 
> spaces:
> <sender at t-online.de> SIZE=4912
> <"shared+shared/Customers/Big Blue Company/Orders"@ourdomain.com>
>  DATA
>  Mailbox does not exist
>  250 2.1.0 ok
>  550-Mailbox unknown.  Either there is no mailbox associated with this
>  550-name or you do not have authorization to see it.
>  550 5.1.1 User unknown
> 
> AFAIK the quoting is expected behaviour and should work?
> 
> Could anybody running on Debian10 try to reproduce this?
> If it's not an OS problem any hints on how to solve this would be 
> appreciated.
> 
> Thank you
> 
>   Bob
> 
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