laskov at festa.bg
Wed Mar 11 22:14:56 CET 2020
Thank you for your answer! It was very useful for me.
I found a link between my user at example.com and another one. The second
is luser at example.com. ptexpire purged this link but it does not resolve
In my config I have
daemon_rcpt_policy = False
I reconstruct the events:
1. user at example.com (Domingo Becker) was created and used successfully;
2. luser at example.com (Leonardo User) was created and it works normally
till now, but user at example.com is unable to login by Roundcubemail
anymore. It says "/Connection/ to storage /server failed/". Thunderbird
says "Login to server is unsuccessful" 
In the same scenario Thunderbird can login in my test server successfuly
in either of accounts, but Roundcubemail does not.
It seems like recipient policy is involved.
 these messages are localized and may be not exactly the same
На 10.03.20 г. в 20:13 ч., Skale, Franz написа:
> your ptcache.db seems to be broken.
> Try the following:
> 1.) Create a backup ! (always!)
> E.g. cp -a /var/lib/imap/ptclient/ptscache.db
> 2.) Dump the file by issuing following command:
> su - cyrus -c /usr/lib/cyrus-imapd/ptdump
> Check all the entries and the timestamps.
> 3.) Clear the DB by using ptexpire: (Man Page:
> Issue: (Default 3h).
> su - cyrus -c /usr/lib/cyrus-imapd/ptexpire
> Check again by logging in as user again.
> Dump again and verify the timestamp by using following command:
> date -d @[timestamp]
> Best regards
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