Can't logon with new user

[Skale, Franz]

Hi Geoff,
Are you sure to have the lastest packages installed ?
This was a problem in the past but should be fixed now.
Please do the following:
1.) Check´, that the user has been created by issuing the command: kolab 
lm
Do you see the mailboxes of the particular user ?
If not, restart the kolab-server service. (kolabd).
3.) If you don't success enable debugging by adding the option -d 9 -l 
debug (/etc/default(kolab-server) and restart the service.
Then check the /var/log/kolab/pykolab.log logfile for errors.

Best regards
Franz

Am 2019-08-09 07:51, schrieb Geoff Nordli:
> Hi.
> 
> Not sure where to look with this one. I created a new user on a
> working Kolab 16 install on centos. For some reason I can't logon to
> this user.
> 
> All I am seeing in the logs is:
> 
> imaps[4433]: badlogin: [10.0.20.6] test at domain.com LOGIN+TLS
> SASL(-13): authentication failure: checkpass failed
> 
> All other users on the system are working fine.
> 
> Any other suggestions on where to look?
> 
> thanks,
> 
> Geoff
> 
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