User created but mailbox missing

[Timotheus Pokorra]

Hello Sophie,

> SERVER_DOWN: {'desc': "Can't contact LDAP server"}
> If I take a look at systemctl, it shows parts of the 389 are not running:
>
>
>   cyrus-imapd.service                                     loaded active
> running   LSB: Init system for Kolab Cyrus IMAP/POP3 daemons.
>   dbus.service                                            loaded active
> running   D-Bus System Message Bus
>   dirsrv-admin.service                                    loaded active
> exited    LSB: Start and stop 389 Directory Admin Server
> ● dirsrv-snmp.service                                     loaded failed
> failed    389 Directory Server SNMP Subagent.
> ● dirsrv at admin.service                                    loaded failed
> failed    389 Directory Server admin.
>   dirsrv at mail.service                                     loaded active
> running   389 Directory Server mail.
>   exim4.service                                           loaded active
> exited    LSB: exim Mail Transport Agent

Don't worry about dirsrv at admin.service. That does not need to be running.

try these commands:
systemctl status dirsrv.target
systemctl start dirsrv.target

Timotheus