Activesync not always syncing read status from server to mobile device

Carpenter, Troy troy at carpenter.cx
Mon Dec 14 21:29:14 CET 2015


On 2015-12-14 3:24 pm, Aleksander Machniak wrote:
> On 12/14/2015 09:11 PM, Carpenter, Troy wrote:
>> I just did another test.  It looks like Syncroton will not mark more
>> than five emails at a time, either read or unread.  I could do one at 
>> a
>> time with the automatic "mark as read" feature, and even select 3 or 
>> for
>> and mark them in bulk.  But after that it appeared that only 5 emails
>> would get marked on the mobile device no matter how many were done at
>> the same time in Roundcube.  After that Roundcube and the mobile 
>> device
>> are out of sync with respect to the read status.
> 
> That may be something related to WindowSize parameter in ActiveSync. It
> is set by the device and defines how many objects can be synchronized 
> in
> one go. So, it may be that syncroton does a sync operation for 5
> messages and then wrongly assumes every change was synchronized, and do
> not try to sync other messages (changes).
> 
> I don't remember testing such scenario, also different devices use
> different WindowSize. So, there might be a bug. Please, create a 
> ticket.

Can do.  Do I create the ticket in bugzilla.kolab.org, or that newer 
system I saw being used?


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