New at Kolab, sent email and total access

[alby87 at inwind.it]

Thank you all who replied to me!
I find reading by file would be fine, but I'll keep the "helpdeks-login" 
tutorial here saved for future reference :)

I know about the privacy and legal implication of this, but it's just to have 
the knowledge to do this "just in case": I also think reading someone's email 
without permission it's a bad think to do, but you can't know what kind of 
situation might arise in the future, and, like one once said: "be prepared".

Many thanks for all your help. Now I have a little trouble with calendar, but 
before asking, I prefer to try it more or better search the Mailing List 
archive... (we all know I will ask here in the future :D )

Bye!



>----Messaggio originale----
>Da: dh at dotlan.net
>Data: 03/12/2014 22.50
>A: "Cornelius Hald"<hald at icandy.de>, "alby87 at inwind.it"<alby87 at inwind.it>
>Cc: <users at lists.kolab.org>
>Ogg: Re[2]: New at Kolab, sent email and total access
>
>Hi
>
>there's also a different way. You can force roundcube into the 
>"Helpdesk" Mode.
>In this mode an operator can log into someones account and "act" like a 
>this person.
>This is useful if someone needs help and you log in and help him.
>
>To get his Helpdesk Mode you should take a closer look at your 
>kolab_auth.inc.php config
>
>See the template here:
>http://git.kolab.org/pykolab/tree/share/templates/roundcubemail/kolab_auth.
inc.php.tpl
>
>The interesting lines are: 48, 57-64
>
>1) Create a roundcube instance similar to /roundcubemail but name it 
>/helpdesk-login (usually alias)
>2) Your admin Account must have the role 'kolab-admin' or you must be 
>part of a group called "Kolab Helpdesk"
>3) Navigate to /helpdesk-login and login with the users email + your 
>admin credentials
>4) All access to "Login in as" are logged in separate folders in 
>/var/log/roundcubemail/<admin-email>/<user-email>
>
>Legal note:
>Accessing someones personal email accounts can legally be tricky. Even 
>if in your
>own company you can't act like god. And keep in mind even *stuff* is 
>technically
>possible and available doesn't mean you're allowed to do so by law. And 
>law can
>change depending on your country of cause.
>
>--
>Regards
>Daniel Hoffend
>
>
>------ Originalnachricht ------
>Von: "Cornelius Hald" <hald at icandy.de>
>
>>>  2)Can an admin access to a mailbox inside the system? Our policy is 
>>>to
>>>  use emails only for work-related things, and the "power" to read the
>>>  other mailbox would be used only in extreme situation, but I need to
>>>  know how to do this in emergence cases. I know I can modify the
>>>  password via the webadmin and then read, but I need a more
>>>  "transparent" solution.
>>>  As an admin, I can access the machine were Kolab is installed.
>>
>>You could create an admin account and add read permissions for this
>>account to all folders of all users. Maybe there is a better way, but
>>that's the first thing I could think of :)
>>
>>Cheers,
>>Conny_______________________________________________
>users mailing list
>users at lists.kolab.org
>https://lists.kolab.org/mailman/listinfo/users