New install of Kolab 3.3 on Ubuntu 14.04 can' authenticate

Jeff Gilmore jeff at thegilmores.net
Tue Dec 2 21:41:09 CET 2014


I just installed Kolab 3.3 on a new server running Ubuntu server 14.04.1.  The install seemed to go fine, and I can login to the administrative interface and create users.  However, when I try to login through the /webmail interface, it always fails.

After reading various posts on this list, I tried using the command line tool to check various things.  But I consistently get authentication errors there as well:

sudo kolab server-info
Traceback (most recent call last):
  File "/usr/sbin/kolab", line 39, in <module>
    kolab = Cli()
  File "/usr/lib/python2.7/dist-packages/pykolab/cli/__init__.py", line 64, in __init__
    commands.execute('_'.join(to_execute))
  File "/usr/lib/python2.7/dist-packages/pykolab/cli/commands.py", line 138, in execute
    commands[cmd_name]['function'](conf.cli_args, kw)
  File "/usr/lib/python2.7/dist-packages/pykolab/cli/cmd_server_info.py", line 56, in execute
    imap.connect()
  File "/usr/lib/python2.7/dist-packages/pykolab/imap/__init__.py", line 154, in connect
    self._imap[hostname].login(admin_login, admin_password)
  File "/usr/lib/python2.7/dist-packages/pykolab/imap/cyrus.py", line 135, in login
    cyruslib.CYRUS.login(self, *args, **kw)
  File "/usr/lib/python2.7/dist-packages/cyruslib.py", line 415, in login
    self.__doexception("LOGIN", error)
  File "/usr/lib/python2.7/dist-packages/cyruslib.py", line 358, in __doexception
    self.__doraise( function.upper(), msg )
  File "/usr/lib/python2.7/dist-packages/cyruslib.py", line 367, in __doraise
    raise CYRUSError( idError[0], mode, msg )
cyruslib.CYRUSError: (10, 'LOGIN', '[AUTHENTICATIONFAILED] Authentication failed.’)

I tried various things seen on this list, such as removing the kolab_user_filter from the config, but nothing has resolved this issue.

Can someone give some pointers on how to move forward from here?  

Thanks,

Jeff
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