<html><head><meta http-equiv="Content-Type" content="text/html charset=utf-8"></head><body style="word-wrap: break-word; -webkit-nbsp-mode: space; -webkit-line-break: after-white-space;" class="">I just installed Kolab 3.3 on a new server running Ubuntu server 14.04.1. The install seemed to go fine, and I can login to the administrative interface and create users. However, when I try to login through the /webmail interface, it always fails.<div class=""><br class=""></div><div class="">After reading various posts on this list, I tried using the command line tool to check various things. But I consistently get authentication errors there as well:</div><div class=""><br class=""></div><blockquote style="margin: 0 0 0 40px; border: none; padding: 0px;" class=""><div class=""><div style="margin: 0px; font-size: 10px; font-family: Monaco;" class="">sudo kolab server-info</div></div><div class=""><div style="margin: 0px; font-size: 10px; font-family: Monaco;" class="">Traceback (most recent call last):</div></div><div class=""><div style="margin: 0px; font-size: 10px; font-family: Monaco;" class=""> File "/usr/sbin/kolab", line 39, in <module></div></div><div class=""><div style="margin: 0px; font-size: 10px; font-family: Monaco;" class=""> kolab = Cli()</div></div><div class=""><div style="margin: 0px; font-size: 10px; font-family: Monaco;" class=""> File "/usr/lib/python2.7/dist-packages/pykolab/cli/__init__.py", line 64, in __init__</div></div><div class=""><div style="margin: 0px; font-size: 10px; font-family: Monaco;" class=""> commands.execute('_'.join(to_execute))</div></div><div class=""><div style="margin: 0px; font-size: 10px; font-family: Monaco;" class=""> File "/usr/lib/python2.7/dist-packages/pykolab/cli/commands.py", line 138, in execute</div></div><div class=""><div style="margin: 0px; font-size: 10px; font-family: Monaco;" class=""> commands[cmd_name]['function'](conf.cli_args, kw)</div></div><div class=""><div style="margin: 0px; font-size: 10px; font-family: Monaco;" class=""> File "/usr/lib/python2.7/dist-packages/pykolab/cli/cmd_server_info.py", line 56, in execute</div></div><div class=""><div style="margin: 0px; font-size: 10px; font-family: Monaco;" class=""> imap.connect()</div></div><div class=""><div style="margin: 0px; font-size: 10px; font-family: Monaco;" class=""> File "/usr/lib/python2.7/dist-packages/pykolab/imap/__init__.py", line 154, in connect</div></div><div class=""><div style="margin: 0px; font-size: 10px; font-family: Monaco;" class=""> self._imap[hostname].login(admin_login, admin_password)</div></div><div class=""><div style="margin: 0px; font-size: 10px; font-family: Monaco;" class=""> File "/usr/lib/python2.7/dist-packages/pykolab/imap/cyrus.py", line 135, in login</div></div><div class=""><div style="margin: 0px; font-size: 10px; font-family: Monaco;" class=""> cyruslib.CYRUS.login(self, *args, **kw)</div></div><div class=""><div style="margin: 0px; font-size: 10px; font-family: Monaco;" class=""> File "/usr/lib/python2.7/dist-packages/cyruslib.py", line 415, in login</div></div><div class=""><div style="margin: 0px; font-size: 10px; font-family: Monaco;" class=""> self.__doexception("LOGIN", error)</div></div><div class=""><div style="margin: 0px; font-size: 10px; font-family: Monaco;" class=""> File "/usr/lib/python2.7/dist-packages/cyruslib.py", line 358, in __doexception</div></div><div class=""><div style="margin: 0px; font-size: 10px; font-family: Monaco;" class=""> self.__doraise( function.upper(), msg )</div></div><div class=""><div style="margin: 0px; font-size: 10px; font-family: Monaco;" class=""> File "/usr/lib/python2.7/dist-packages/cyruslib.py", line 367, in __doraise</div></div><div class=""><div style="margin: 0px; font-size: 10px; font-family: Monaco;" class=""> raise CYRUSError( idError[0], mode, msg )</div></div><div class=""><div style="margin: 0px; font-size: 10px; font-family: Monaco;" class="">cyruslib.CYRUSError: (10, 'LOGIN', '[AUTHENTICATIONFAILED] Authentication failed.’)</div></div><div style="margin: 0px; font-size: 10px; font-family: Monaco;" class=""><br class=""></div></blockquote><font face="Monaco" size="1" class="">I tried various things seen on this list, such as removing the kolab_user_filter from the config, but nothing has resolved this issue.</font><div class=""><font face="Monaco" size="1" class=""><br class=""></font></div><div class=""><font face="Monaco" size="1" class="">Can someone give some pointers on how to move forward from here? </font></div><div class=""><font face="Monaco" size="1" class=""><br class=""></font></div><div class=""><font face="Monaco" size="1" class="">Thanks,</font></div><div class=""><font face="Monaco" size="1" class=""><br class=""></font></div><div class=""><font face="Monaco" size="1" class="">Jeff</font></div></body></html>