Message from customer keeps getting marked bad header

[Jeffrey Walls]

We have a very important customer who is getting pissed off that all his
PO's sent from his ERP system keep getting bounced.

 

The issue is both our CSR and his person sending the PO are both on the To:
line.

 

He gets a bounce message:

 

      Subject:  Purchase Order from XXXXXXX XXXXXX Company: PO#300003466

      Sent:     9/13/2012 11:26 AM

The following recipient(s) cannot be reached:

      jwalls@ <mailto:jwalls at browntransmission.com> browntransmission.com on
9/13/2012 11:27 AM

            The message contains a content type that is not supported

            < kolab.browntransmission.com #5.6.0 smtp; 554-5.6.0 Reject,
id=03482-10 - BAD_HEADER: Duplicate 554 5.6.0 header field: "To">

In the actual badh file this is part of the header:

X-OptioDCS-Version: 7.7.3

MIME-Version: 1.0

Content-Type: multipart/mixed; boundary="==========_1347550011==_"

Date: Thu, 13 Sep 2012 11:26 EDT

From: brian.xxxxx at xxxxx.com

To: jwalls at browntransmission.com

To: brian.xxxxx at xxxxxx.com

 

Is there any way to allow this error or simply not check for it? I can send
the PO, but that doesn't solve the issue, and if I am not here we are back
to square one.

 

 

--

Jeffrey Walls

IT Manager

171 Greenfield Road

Lancaster, PA 17601

717-295-9200

jwalls at browntransmission.com

P Please consider the environment before printing this e-mail

 

 

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