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</o:shapelayout></xml><![endif]--></head><body lang=EN-US link=blue vlink=purple><div class=WordSection1><p class=MsoNormal>We have a very important customer who is getting pissed off that all his PO’s sent from his ERP system keep getting bounced.<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>The issue is both our CSR and his person sending the PO are both on the To: line.<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>He gets a bounce message:<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p><span style='font-family:Consolas'> Subject: Purchase Order from XXXXXXX XXXXXX Company: PO#300003466</span><o:p></o:p></p><p><span style='font-family:Consolas'> Sent: 9/13/2012 11:26 AM</span><o:p></o:p></p><p><span style='font-family:Consolas'>The following recipient(s) cannot be reached:</span><o:p></o:p></p><p><span style='font-family:Consolas'> <a href="mailto:jwalls@browntransmission.com">jwalls@<i>browntransmission</i>.com</a> on 9/13/2012 11:27 AM</span><o:p></o:p></p><p><span style='font-family:Consolas'> The message contains a content type that is not supported</span><o:p></o:p></p><p><span style='font-family:Consolas'> < kolab.browntransmission.com #5.6.0 smtp; 554-5.6.0 Reject, id=03482-10 - BAD_HEADER: Duplicate 554 5.6.0 header field: "To"><o:p></o:p></span></p><p><span style='font-family:Consolas'>In the actual badh file this is part of the header:<o:p></o:p></span></p><p><span style='font-family:Consolas'>X-OptioDCS-Version: 7.7.3<o:p></o:p></span></p><p><span style='font-family:Consolas'>MIME-Version: 1.0<o:p></o:p></span></p><p><span style='font-family:Consolas'>Content-Type: multipart/mixed; boundary="==========_1347550011==_"<o:p></o:p></span></p><p><span style='font-family:Consolas'>Date: Thu, 13 Sep 2012 11:26 EDT<o:p></o:p></span></p><p><span style='font-family:Consolas'>From: brian.xxxxx@xxxxx.com<o:p></o:p></span></p><p><span style='font-family:Consolas'>To: jwalls@browntransmission.com<o:p></o:p></span></p><p><span style='font-family:Consolas'>To: brian.xxxxx@xxxxxx.com<o:p></o:p></span></p><p><o:p> </o:p></p><p>Is there any way to allow this error or simply not check for it? I can send the PO, but that doesn’t solve the issue, and if I am not here we are back to square one.<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>--<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>Jeffrey Walls</span><o:p></o:p></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>IT Manager</span><o:p></o:p></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>171 Greenfield Road</span><o:p></o:p></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>Lancaster, PA 17601</span><o:p></o:p></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>717-295-9200</span><o:p></o:p></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>jwalls@browntransmission.com<o:p></o:p></span></p><p class=MsoNormal><b><span style='font-size:18.0pt;font-family:Webdings;color:green'>P</span></b><b><span style='font-size:7.0pt;font-family:"Times","serif";color:green'> </span></b><b><span style='font-size:8.0pt;font-family:"Arial","sans-serif";color:green'>Please consider the environment before printing this e-mail</span></b><o:p></o:p></p><p class=MsoNormal><span style='font-size:10.0pt;color:blue'><o:p> </o:p></span></p><p class=MsoNormal><o:p> </o:p></p></div></body></html>