Can"t connect to new install (2.2-rc3)

[Gunnar Wrobel]

Hi Johannes,

Johannes Graumann <johannes_graumann at web.de> writes:

> Hi,
>
> On a fresh openpkg install I created a user with which I am:
> - able to connect to the administrative interface
> - unable to log into horde
> - unable to get a connection to kolab from kontact
>
> Slapcat looks ok (see below). The firewall (shorewall) has ports https,smtp/s,
> imap/s,ldap/s and sieve open - even a total opening doesn't change the
> situation. The errors I see are these:
> - /kolab/var/imapd/log/imapd.log:
> 	Jun 13 22:56:42 morannon.homelinux.org <debug> imaps[27104]: canonify:
> 	'johannes.graumann at morannon.homelinux.org'
> 	Jun 13 22:56:42 morannon.homelinux.org <debug> imaps[27104]: canonify:
> 	'johannes.graumann at morannon.homelinux.org'
> 	Jun 13 22:56:42 morannon.homelinux.org <notice> imaps[27104]: badlogin:
> 	[192.168.0.2] plaintext johannes.graumann at morannon.homelinux.org
> 	SASL(-13): authentication failure: checkpass failed
> - /kolab/var/sasl/log/saslauthd.log:
> 	Jun 13 22:56:42 morannon.homelinux.org <debug> saslauthd[5784]:
> 	Authentication failed for johannes.graumann/morannon.homelinux.org: Bind
> 	to ldap server failed (invalid user/password or insufficient access)
> 	(-7)
> 	sasl/log/saslauthd.log:Jun 13 22:56:42 morannon.homelinux.org <info>
> 	saslauthd[5784]: do_auth         : auth failure:
> 	[user=johannes.graumann] [service=imap] [realm=morannon.homelinux.org]
> 	[mech=ldap] [reason=Unknown]
>
> Can anyone point out what I may try as a remedy? I have played around to no end
> with the login user name (given that the "dn" below reads "Johannes Graumann",
> rather than "johannes.graumann" as in the "uid") and tried about any permutation
> in authentication mechanism from inside kolab ... can't figure it out.

With authentication problems it is always best to follow the
troubleshooting hints in the wiki first:

http://wiki.kolab.org/index.php/Kolab2_Server_Troubleshooting_-_Web_admin#I_cannot_login_into_the_Kolab_webadmin_frontend

They should help to guide you to the problematic subsystem which makes
it easier to spot the problem.

Cheers,

Gunnar

>
> Thanks for your time,
>
> Joh
>
> slapcat-presented user entry (privatized):
> dn: cn=Johannes Graumann,dc=morannon,dc=homelinux,dc=org
> kolabHomeServer: morannon.homelinux.org                 
> structuralObjectClass: inetOrgPerson                    
> entryUUID: 10566a42-cdb6-102c-921c-75fbd8b88877         
> creatorsName: cn=manager,cn=internal,dc=morannon,dc=homelinux,dc=org
> createTimestamp: 20080613170109Z                                    
> objectClass: top                                                    
> objectClass: inetOrgPerson                                          
> objectClass: kolabInetOrgPerson                                     
> sn: Graumann                                                        
> cn: Johannes Graumann                                               
> givenName: Johannes                                                 
> userPassword:: ... 
> mail: johannes.graumann at morannon.homelinux.org                      
> uid: johannes.graumann at morannon.homelinux.org                       
> title: ...                                               
> o: ...                                                  
> ou: ...                                                     
> street: ...                                      
> postalCode: ...                                                   
> l: ...                                                      
> c: ...                                                          
> telephoneNumber: ...                                       
> kolabInvitationPolicy: ACT_MANUAL                                   
> alias: ...                                  
> alias: ...                             
> alias: ...                                     
> alias: ...                                         
> alias: ...                                     
> alias: ...                                      
> entryCSN: 20080613195950Z#000000#00#000000                          
> modifiersName: cn=manager,cn=internal,dc=morannon,dc=homelinux,dc=org
> modifyTimestamp: 20080613195950Z
> 	
>
> _______________________________________________
> Kolab-users mailing list
> Kolab-users at kolab.org
> https://kolab.org/mailman/listinfo/kolab-users

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p at rdus Kolab work is funded in part by KDAB and the Kolab Konsortium

____ http://www.pardus.de _________________ http://gunnarwrobel.de _
E-mail : p at rdus.de                                 Dr. Gunnar Wrobel
Tel.   : +49 700 6245 0000                          Bundesstrasse 29
Fax    : +49 721 1513 52322                          D-20146 Hamburg
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