Can't receive mail after upgrading from 2.2rc2 to 2.2 release: Even more information

[Saim Kim]

>
> ------------------------------------------------------------------------
>

Ok,

so after some more checking I'm quite sure that clamav is the reason for 
the mail error. Even it is started with the /kolab/bin/openpkg rc all 
start, if I check the status it is still not active:


mykolab:/kolab/var/clamav# /kolab/bin/openpkg rc clamav start

OpenPKG: start: clamav.

mykolab:/kolab/var/clamav# /kolab/bin/openpkg rc clamav status

OpenPKG: status: clamav.
clamav_enable="yes"
clamav_usable="unknown"
clamav_active="no"

So, how can I make clamav start?

Also both update logs don't show any error messages (rc2->rc3, rc3 -> 
release)

Best regards,
Saim

P.s.: Sorry for writing so many mails today...


> Betreff:
> Can't receive mail after upgrading from 2.2rc2 to 2.2 release
> Von:
> Saim Kim <s.kim at hia.rwth-aachen.de>
> Datum:
> Thu, 17 Jul 2008 15:45:19 +0200
> An:
> kolab-users at kolab.org
>
> An:
> kolab-users at kolab.org
>
>
> Hello,
>
> I upgraded to the kolab 2.2 release version from rc2. I followed the 
> instruction and upgraded to rc3 and then to the release version. After 
> doing the kolab.conf regeneration I started the kolab services -and 
> since then I cannot receive mails :-( The only thing I have changed is 
> that I unchecked the virus checking in the admin interface. But I 
> turned it back on and also ran the  kolab.conf regeneration several 
> times after that.
>
> I checked all kinds of mail to check if there are any changes after 
> the upgrade. Here is a list of things I found:
>
> 1. No problems sending mails using the Toltec connector and Outlook, 
> and Horde
> 2. All services are checked positive with the "check mail 
> configuration" from outlook
> 3. No email are received (tested with different user accounts)
> 4. kolab-filter log looks fine (no errors or warning and the email are 
> correctly identified as kolab events etc.)
> 5. kolab-filter fatal.log is empty
> 6. postfix.log shows multiple errors caused by failed virus checking 
> (clamav not detected, was turned off, see on top). Is it possible that 
> the emails are discarded or not forwarded if the virus scanner is 
> turned off? Even though I turned it back on, I still cannot receive 
> emails
> 7. imapd notify.log doesn't show "executed" messages any more after 
> upgrading
>
> Any hints on how to get the server back into working state?
>
> Thanks for your help,
> Saim
>