Lost access to shared imap contacts folder

[Gunnar Wrobel]

Johannes Graumann <johannes_graumann at web.de> writes:

> <posted & mailed>
>
> Gunnar Wrobel wrote:
>
>> Johannes Graumann <johannes_graumann at web.de> writes:
>> 
>>> Gunnar Wrobel wrote:
>>>
>>>> Johannes Graumann <johannes_graumann at web.de> writes:
>>>> 
>>>>> Gunnar Wrobel wrote:
>>>>>
>>>>>> Johannes Graumann <johannes_graumann at web.de> writes:
>>>>>> 
>>>>>>> I backuped my 2.1 installation and dabbled around with 2.2-rc1.
>>>>>>> I discarded the 2.2 idea, after realizing that the installation
>>>>>>> process had not configured properly all components.
>>>>>>> I deleted the /kolab directory and restored my original 2.1 install.
>>>>>>> Now I don't have access anymore to  a shared contacts folder I set up
>>>>>>> previously.
>>>>>>> According to the web management interface It's supposed to be there,
>>>>>>> it's owned by the right group, my user is in that group. cyradmin
>>>>>>> also shows it to be there ...
>>>>>>> kontact doesn't pull the contents any longer.
>>>>>>> Does anybody have any hints on what I might do about that?
>>>>>> 
>>>>>> Can you post the cyradm output on that folder?
>>>>> Sure:
>>>>>         localhost> lm
>>>>>         ...
>>>>>         shared.family contacts at morannon.homelinux.org (\HasNoChildren)
>>>>>         ...
>>>>>         localhost> lam shared.family\ contacts at morannon.homelinux.org
>>>>>         group:family at morannon.homelinux.org lrswipda
>>>> 
>>>> Is this output from a session as "manager" on that machine or as the
>>>> user that does not see the folder?
>>>> 
>>>> If your problem originates from a problem with the IMAP server, "lm"
>>>> shouldn't list the folder if you login as standard user via cyradm.
>>>> 
>>>> The other config pieces you posted look okay.
>>>> 
>>>> Btw.: I'm not ignoring you on IRC but you tend to post in the evening
>>>> :) and I'm usually only active there during work hours (CET).
>>>
>>> Here's what I get cyradminning as the user in question:
>>>
>>> # /kolab/bin/cyradm --user=johannes.graumann at morannon.homelinux.org
>>> localhost
>>> IMAP Password:
>>> localhost> lm
>>> ...
>>> shared.family contacts (\HasNoChildren)
>>> ...
>>> localhost> lam shared.family\ contacts
>>> group:family at morannon.homelinux.org lrswipda
>>>
>>> Nothing here either, no?
>> 
>> This tells you that the IMAP server would allow you to access the
>> folder and in principle the configuration is okay. So now I would
>> definitely try a different client. Are you using Horde? Does it
>> display the folder? Can you check Thunderbird?
> When using thunderbird (icedove) I can't look at the contacts, but the
> number of messages in the Inbox/Contacts folder fetched from the server is
> what I would expect from my combined Contact folders (my personal one which
> kontact sees to and the joined one this thread is about and which kontact
> is missing).

Sounds strange because the contacts should not get merged into
INBOX/Contacts. Kontact will only display a seperate shared contacts
folder if you activated the display of groupware folders.

When you try to subscribe to IMAP folders within kontact, do you see
the folder get listed?

> Looks like this is a kontact/kmail issue then! Where should I go to complain
> about it?

Try to get the newest enterprise version on your system and test with
it. In general kontact bugs also go into the kolab bug
tracker. Definitely *always* state the exact version you are using.

Cheers,

Gunnar

>
> Joh
>
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E-mail : p at rdus.de                                 Dr. Gunnar Wrobel
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