Duplicate items in Outlook when Toltec synchronisation

[deepz0ne]

Hi , 

My setup is same as yours and I have the same issue.

It just happens from time to time with random accounts and the only
workaround is to remove the damaged folder on the imap store and recreate it
again on next synchronization.

Before sync I clean the pst file from duplicates with this program
http://www.itsth.de/en/produkte/e2s4o.php?frome2s4o 


Regards,
peter

-----Original Message-----
From: kolab-users-bounces at kolab.org [mailto:kolab-users-bounces at kolab.org]
On Behalf Of Laurent Lebreton
Sent: Friday, February 03, 2006 10:12 AM
To: kolab-users at kolab.org
Subject: Duplicate items in Outlook when Toltec synchronisation

Hi all,

I use Kolab (2.0.1) + Toltec (2.0.6) + Outlook (2003) in a production
environnement and some of my users encountered problems with duplicated
items (mails or calendar entries) when a Toltec synchronisation is done.
The main problem is that these items are duplicated at each
synchronisation so the number of items increases (one of my user has
more than 40.000 calendar entries now).

Does anyone here already encounter the same problem ?

I read about a corrupted annotation db but I found nothing wrong in my
logs about that.

Toltec support told me to destroy the account which have problems and
recreate them but it will not help me to find the root cause of the problem.

Thanks a lot on advance for your help and ideas.

Regards,

Laurent



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