[Kolab-devel] Calendar reminder not showing up in Mail view

[Thomas Brüderli]

Mat Cantin wrote:
> On 2013-03-08 4:24, Thomas Brüderli wrote:
>> Mat Cantin wrote:
>>> Greetings,
>>>
>>> I've observed that calendar reminder messages do not show up when in
>>> the Kolab mail view. They only appear to show up when the calendar 
>>> view
>>> is open (and Files for some reason). Is this by design?
>> It's definitely not by design. Calendar and task reminders are 
>> supposed to
>> show up in every part of the web client. Please check your settings 
>> for
>> "Refresh" (in Settings > Preferences > User Interface). This is the
>> interval the client pulls updates from the server. Then try to catch 
>> the
>> requests sent by the browser (use Firebug or Chrome inspector). If 
>> those
>> requests fail for some reason (server error or whatnot), that would 
>> help us
>> locating the issue.
>>
> 
> I've now tested various reminders (wow, time consuming!). Is there a 
> particular "Refresh" interval that needs to be set for the reminders to 
> work? I've tried 1 minute, 3 minutes, and never, and in each case the 
> reminder goes off on my phone, but not in the roundcube mail view, even 
> waiting a 10 minutes before and after it was suppose to go.
> 
> Firebug shows the following in calendar view when it goes off:
> HTTP POST: ./?_task=utils&_action=plugin.alarms

Yes, that request is sent when you dismiss or snooze an alarm from the
pupup dialog.
> 
> This does not come up in the Mail view. The only thing here is the 
> inbox check.

Indeed, the refresh hook wasn't triggered from the mail view although the
browser sent the according polling requests.

Fixed in https://github.com/roundcube/roundcubemail/commit/65de0018
> 
> I want to note here too that this has been observed on two separate 
> Kolab servers.

You can apply the patch on your current installations or wait for an update
of the Kolab packages.

Thanks for reporting!

Thomas