[Roundcube] Elastic theme, mobile version: on mobile devices the contacts aren't displayed when using INBOX prefix

[Adi Pircalabu]

On 2018-10-15 19:28, Axel wrote:
> Hello,
> 
> elastic is just a theme for the roundcube website - I suppose your 
> problem is
> not limited to mobile devices. You should check if the desktop version 
> shows
> the same behaviour.

Not seeing the problem on the desktop, tested with Chrome, Ff and 
Palemoon and they all display the Contacts page properly, with all the 
existing groups.
Here are the /var/log/messages entries for mobile access:

Oct 16 10:25:02 ktest1 roundcube: <jqdee9rt> LDAP Error: DN not found 
using LDAP search. in 
/usr/share/roundcubemail/program/lib/Roundcube/rcube_ldap.php on line 
387 (GET 
/roundcubemail/2ixQlfF3C4rpJnh5/?_task=addressbook&_source=kolab_addressbook)
Oct 16 10:25:02 ktest1 roundcube: <jqdee9rt> PHP Error: LDAP: 
ldap_search failed for dn=ou=Groups,%dc. No such object (GET 
/roundcubemail/2ixQlfF3C4rpJnh5/?_task=addressbook&_source=kolab_addressbook)
Oct 16 10:25:02 ktest1 roundcube: <jqdee9rt> PHP Error: LDAP: 
ldap_search failed for dn=ou=Groups,%dc. No such object (GET 
/roundcubemail/2ixQlfF3C4rpJnh5/?_task=addressbook&_source=kolab_addressbook)
Oct 16 10:25:02 ktest1 httpd: <jqdee9rt> addressbook [15 MB/15 MB]: 
0.2185 sec
Oct 16 10:25:03 ktest1 roundcube: <276kgfo5> GET: invitations [1.8 MB]: 
0.0317 sec
Oct 16 10:25:03 ktest1 roundcube: <jqdee9rt> LDAP Error: DN not found 
using LDAP search. in 
/usr/share/roundcubemail/program/lib/Roundcube/rcube_ldap.php on line 
387 (GET 
/roundcubemail/2ixQlfF3C4rpJnh5/?_task=addressbook&_action=list&_source=kolab_addressbook&_remote=1&_unlock=loading1539645902955&_=1539645902320)
Oct 16 10:25:03 ktest1 httpd: <jqdee9rt> addressbook/list [9.1 MB/9.3 
MB]: 0.1106 sec

And the same for desktop:
Oct 16 10:25:11 ktest1 roundcube: <ksiqncls> LDAP Error: DN not found 
using LDAP search. in 
/usr/share/roundcubemail/program/lib/Roundcube/rcube_ldap.php on line 
387 (GET 
/roundcubemail/4T6dY5tBEcsbP1Vh/?_task=addressbook&_source=kolab_addressbook)
Oct 16 10:25:11 ktest1 roundcube: <ksiqncls> PHP Error: LDAP: 
ldap_search failed for dn=ou=Groups,%dc. No such object (GET 
/roundcubemail/4T6dY5tBEcsbP1Vh/?_task=addressbook&_source=kolab_addressbook)
Oct 16 10:25:11 ktest1 roundcube: <ksiqncls> PHP Error: LDAP: 
ldap_search failed for dn=ou=Groups,%dc. No such object (GET 
/roundcubemail/4T6dY5tBEcsbP1Vh/?_task=addressbook&_source=kolab_addressbook)
Oct 16 10:25:11 ktest1 httpd: <ksiqncls> addressbook [15 MB/15 MB]: 
0.2280 sec
Oct 16 10:25:12 ktest1 roundcube: <628ja4l1> GET: invitations [1.8 MB]: 
0.0310 sec
Oct 16 10:25:12 ktest1 roundcube: <ksiqncls> LDAP Error: DN not found 
using LDAP search. in 
/usr/share/roundcubemail/program/lib/Roundcube/rcube_ldap.php on line 
387 (GET 
/roundcubemail/4T6dY5tBEcsbP1Vh/?_task=addressbook&_action=list&_source=kolab_addressbook&_remote=1&_unlock=loading1539645912052&_=1539645911866)
Oct 16 10:25:12 ktest1 httpd: <ksiqncls> addressbook/list [9.2 MB/9.5 
MB]: 0.1145 sec

They look pretty similar, don't they?

> What entries do you get in your mail and httpd logs??

Nothing out of ordinary, no 404s or 50x, only 200. Seems like a 
rendering issue on the mobile devices which is very easy to reproduce at 
my end.

Thanks, Adi

> Regards
>   Axel
> 
> Am Montag, 15. Oktober 2018, 06:56:12 CEST schrieb Adi Pircalabu:
>> Hi, I'm using CentOS 7.5 with:
>> roundcubemail-1.4-66.1.el7.kolab_16.noarch
>> roundcubemail-skin-elastic-1.4-66.1.el7.kolab_16.noarch
>> roundcubemail-plugin-kolab_addressbook-skin-elastic-3.4-47.1.el7.kolab_16.no
>> arch
>> 
>> The IMAP server is Dovecot with the following inbox namespace 
>> configuration:
>> 
>> namespace inbox {
>>    separator = .
>>    prefix = INBOX.
>>    inbox = yes
>>    type = private
>>    [...]
>> }
>> 
>> Reproduced on Android (Chrome 69.0) and iOS 12 (Safari). When 
>> accessing
>> Contacts on the mobile device, no contacts are displayed, it's like
>> there aren't any contacts. Roundcube displays:
>> "This list is empty. Use the Create button to add a new record."
>> However, when searching for contacts all the expected results are
>> returned, upon selection I can see all the contact properties, so it
>> appears the issue is only with displaying the contacts.
>> In the desktop skin the contacts groups as displayed in the "Groups"
>> window appear like this:
>> 
>> Global Address Book
>> INBOX
>>    Contacts
>>      Clients
>>      Family
>>      Lists
>>      My collected addresses
>>      Other
>>      Providers
>>      [...]
>> 
>> Could this problem be caused by using INBOX prefix?
> 
> 
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---
Adi Pircalabu