Can not create new users/mailboxes - Pykolab Umlaute errors !

[Jan Kowalsky]

Hi Matthias,

Am 04.10.2017 um 11:49 schrieb Matthias Busch:
> Hey,
> 
> Kolab 16 on Debian 8
> 
> Today I needed to add a new user. I use the kolab-webadmin for that.
> There was no error. When the user tried to login to webmail, I got the
> error that there is no mailbox.
> 
> kolab lm shows this to be true, the mailbox was not created. I tried to
> create the user with kolab add-user, again, there is no mailbox.
> (I also tried to create the mailbox by hand, which I may have done
> incorrectly because it didddnt work as expected. But this shall not be
> the issue here)
> 
> I looked through the logfiles and came upon the following error:
> 
> 

> I have a user with an ö in his name. It is not in the uid or email
> address (both use oe instead of ö)
> 
> Looking back the error was intruduced in Juli or August when I patched
> the system.
> 
> Now, I could think that this problem is unrelated to me being unable to
> create users. But its the best thing I have so far.
> Additionally, my test system which does not throw this error lets me
> create users with mailboxes
> 
> Is this problem known? is there something I can do? Is a fix announced?
> 


Well there where several problems with Umlaute in the past for creating
renaming and deleting mailboxes in the past.

But this was always with umlaute in some folder names. Not in the Names
of People.

https://issues.kolab.org/show_bug.cgi?id=5361

For me it sometimes worked on command line to

export LANG=C

before executing the kolab command. But as told: it wasn't the problem
during adding user but renaming/deleting mailboxes. So maybe it's
unrelated. But perhaps the fixes proposed in the bug reports help to
find the right direction?

Regards
Ran