New user login problems

g.spellauge Gustav.Spellauge at Softing.com
Sun May 1 22:27:15 CEST 2016


did you ever try to login using uid/password?

On 05/01/2016 08:13 PM, Axel wrote:
> *bump*
> No one can help me out?
>
>
>
> Am Samstag, 23. April 2016, 00:32:07 CEST schrieb Axel:
>> Hi,
>>
>> i experience login problems with new created users.
>> There's a thread on the german list with no further help and I already
>> tried to debug and solve this problem as described in the
>> troubleshooting guide and Google with no luck. Perhaps can anyone point
>> me to the right direction...
>>
>> System:
>>
>> Centos 7 with these packages
>> 389-ds-base.x86_64  1.3.4.0-29.el7_2  @updates
>> cyrus-imapd.x86_64  2.5-108.3.el7.kolab_3.4  @Kolab_3.4_Updates
>> kolab.noarch  3.1.9-3.4.el7.kolab_3.4  @Kolab_3.4_Updates
>> roundcubemail.noarch  1.1.4-4.11.el7.kolab_3.4  @Kolab_3.4_Updates
>>
>>
>> Situation:
>> Create an user in Kolab Webadmin and it doesn't matter whether I chose
>> "Kolab User" or "Mail enabled Kolab user".
>>
>> Login to Roundcube not possible according to the logs
>>
>> ===
>> /var/log/roundcubemail/userlogins
>>
>> [23-Apr-2016 00:07:55,000000 +0200]: <9eis8qgu> Failed login for
>> name.surname at domain.tld from 10.100.10.2(X-Real-IP:
>> 1.2.3.4,X-Forwarded-For: 1.2.3.4) in session 9eis8qgu8eokcsiaf2cjjfvbd7
>> (error: 0)
>>
>> ===
>> /var/log/roundcubemail/imap
>>
>> [23-Apr-2016 00:07:55,000000 +0200]: <9eis8qgu> [DEAB] S: * OK
>> [CAPABILITY IMAP4rev1 LITERAL+ ID ENABLE STARTTLS LOGINDISABLED]
>> kolab.domain.tld Cyrus IMAP git2.5+0-Kolab-2.5-108.3.el7.kolab_3.4
>> server ready
>> [23-Apr-2016 00:07:55,000000 +0200]: <9eis8qgu> [DEAB] C: A0001 STARTTLS
>> [23-Apr-2016 00:07:55,000000 +0200]: <9eis8qgu> [DEAB] S: A0001 OK Begin
>> TLS negotiation now
>> [23-Apr-2016 00:07:55,000000 +0200]: <9eis8qgu> [DEAB] C: A0002
>> CAPABILITY
>> [23-Apr-2016 00:07:55,000000 +0200]: <9eis8qgu> [DEAB] S: * CAPABILITY
>> IMAP4rev1 LITERAL+ ID ENABLE ACL RIGHTS=kxten QUOTA MAILBOX-REFERRALS
>> NAMESPACE UIDPLUS NO_ATOMIC_RENAME UNSELECT CHILDREN MULTIAPPEND BINARY
>> CATENATE CONDSTORE ESEARCH SORT SORT=MODSEQ SORT=DISPLAY SORT=UID
>> THREAD=ORDEREDSUBJECT THREAD=REFERENCES ANNOTATEMORE
>> ANNOTATE-EXPERIMENT-1 METADATA LIST-EXTENDED LIST-STATUS LIST-MYRIGHTS
>> WITHIN QRESYNC SCAN XLIST XMOVE MOVE SPECIAL-USE CREATE-SPECIAL-USE
>> URLAUTH URLAUTH=BINARY X-NETSCAPE AUTH=PLAIN AUTH=LOGIN SASL-IR
>> COMPRESS=DEFLATE X-QUOTA=STORAGE X-QUOTA=MESSAGE
>> X-QUOTA=X-ANNOTATION-STORAGE X-QUOTA=X-NUM-FOLDERS IDLE
>> [23-Apr-2016 00:07:55,000000 +0200]: <9eis8qgu> [DEAB] S: A0002 OK
>> Completed
>> [23-Apr-2016 00:07:55,000000 +0200]: <9eis8qgu> [DEAB] C: A0003 ID
>> ("name" "Roundcube" "version" "1.1.4" "php" "5.4.16" "os" "Linux"
>> "command" "/roundcubemail/?_task=login")
>> [23-Apr-2016 00:07:55,000000 +0200]: <9eis8qgu> [DEAB] S: * ID ("name"
>> "Cyrus IMAPD" "version" "git2.5+0-Kolab-2.5-108.3.el7.kolab_3.4"
>> "vendor" "Project Cyrus" "support-url" "http://www.cyrusimap.org" "os"
>> "Linux" "os-version" "3.10.0-327.13.1.el7.x86_64" "environment" "Built
>> w/Cyrus SASL 2.1.26; Running w/Cyrus SASL 2.1.26; Built w/OpenSSL
>> 1.0.1e-fips 11 Feb 2013; Running w/OpenSSL 1.0.1e-fips 11 Feb 2013;
>> Built w/zlib 1.2.7; Running w/zlib 1.2.7; CMU Sieve 2.4; TCP Wrappers;
>> NET-SNMP; mmap = shared; lock = fcntl; nonblock = fcntl; idle = idled")
>> [23-Apr-2016 00:07:55,000000 +0200]: <9eis8qgu> [DEAB] S: A0003 OK
>> Completed
>> [23-Apr-2016 00:07:55,000000 +0200]: <9eis8qgu> [DEAB] C: A0004
>> AUTHENTICATE PLAIN ****** [45]
>> [23-Apr-2016 00:07:55,000000 +0200]: <9eis8qgu> [DEAB] S: A0004 OK
>> [CAPABILITY IMAP4rev1 LITERAL+ ID ENABLE ACL RIGHTS=kxten QUOTA
>> MAILBOX-REFERRALS NAMESPACE UIDPLUS NO_ATOMIC_RENAME UNSELECT CHILDREN
>> MULTIAPPEND BINARY CATENATE CONDSTORE ESEARCH SORT SORT=MODSEQ
>> SORT=DISPLAY SORT=UID THREAD=ORDEREDSUBJECT THREAD=REFERENCES
>> ANNOTATEMORE ANNOTATE-EXPERIMENT-1 METADATA LIST-EXTENDED LIST-STATUS
>> LIST-MYRIGHTS WITHIN QRESYNC SCAN XLIST XMOVE MOVE SPECIAL-USE
>> CREATE-SPECIAL-USE URLAUTH URLAUTH=BINARY X-NETSCAPE LOGINDISABLED
>> COMPRESS=DEFLATE X-QUOTA=STORAGE X-QUOTA=MESSAGE
>> X-QUOTA=X-ANNOTATION-STORAGE X-QUOTA=X-NUM-FOLDERS IDLE] Success (tls
>> protection)
>> SESSIONID=<kolab.domain.tld-23872-1461362875-1-4100288112662633837>
>> [23-Apr-2016 00:07:55,000000 +0200]: <9eis8qgu> [DEAB] C: A0005
>> NAMESPACE
>> [23-Apr-2016 00:07:55,000000 +0200]: <9eis8qgu> [DEAB] S: * NAMESPACE
>> (("" "/")) (("Other Users/" "/")) (("Shared Folders/" "/"))
>> [23-Apr-2016 00:07:55,000000 +0200]: <9eis8qgu> [DEAB] S: A0005 OK
>> Completed
>> [23-Apr-2016 00:07:55,000000 +0200]: <9eis8qgu> [DEAB] C: A0006 LOGOUT
>> [23-Apr-2016 00:07:55,000000 +0200]: <9eis8qgu> [DEAB] S: * BYE LOGOUT
>> received
>> [23-Apr-2016 00:07:55,000000 +0200]: <9eis8qgu> [DEAB] S: A0006 OK
>> Completed
>>
>> ===
>> /var/log/roundcubemail/ldap
>>
>> [23-Apr-2016 00:07:55,000000 +0200]: <9eis8qgu> C: Connect
>> [localhost:389]
>> [23-Apr-2016 00:07:55,000000 +0200]: <9eis8qgu> S: OK
>> [23-Apr-2016 00:07:55,000000 +0200]: <9eis8qgu> C: Bind [dn:
>> uid=kolab-service,ou=Special Users,dc=domain,dc=tld]
>> [23-Apr-2016 00:07:55,000000 +0200]: <9eis8qgu> S: OK
>> [23-Apr-2016 00:07:55,000000 +0200]: <9eis8qgu> C: Search base dn:
>> [ou=People,dc=domain,dc=tld] scope [sub] with filter
>> [(&(objectClass=kolabInetOrgPerson)(|(uid=name)(mail=name at domain.tld)(alias=
>> name at domain.tld)))] [23-Apr-2016 00:07:55,000000 +0200]: <9eis8qgu> Using
>> function
>> ldap_search on scope sub ($ns_function is ldap_search)
>> [23-Apr-2016 00:07:55,000000 +0200]: <9eis8qgu> C: (Without VLV) Setting
>> a filter of
>> (&(objectClass=kolabInetOrgPerson)(|(uid=name)(mail=name at domain.tld)(alias=n
>> ame at domain.tld))) [23-Apr-2016 00:07:55,000000 +0200]: <9eis8qgu> Executing
>> search with return attributes: array (
>>     0 => 'displayname',
>>     1 => 'mail',
>>     2 => 'alias',
>>     3 => 'nsroledn',
>>     4 => 'uid',
>> )
>> [23-Apr-2016 00:07:55,000000 +0200]: <9eis8qgu> S: 1 record(s) found
>> [23-Apr-2016 00:07:55,000000 +0200]: <9eis8qgu> C: Close
>>
>>
>> Although the user seems to get a correct LDAP entry and a mailbox:
>>
>> ===
>> * ~# ldapsearch -D "uid=kolab-service,ou=Special Users,dc=domain,dc=tld"
>> -w password -b "ou=People,dc=domain,dc=tld" uid=name
>>
>> # extended LDIF
>> #
>> # LDAPv3
>> # base <dc=domain,dc=tld> with scope subtree
>> # filter: uid=name
>> # requesting: ALL
>> #
>>
>> # name, People, domain.tld
>> dn: uid=name,ou=People,dc=domain,dc=tld
>> alias: j.name at domain.tld
>> alias: name at domain.tld
>> givenName: Name
>> kolabInvitationPolicy: ACT_MANUAL
>> loginShell: /usr/bin/zsh
>> mailQuota: 4194304
>> preferredLanguage: en_US
>> sn: Surname
>> cn: Name Surname
>> displayName: Surname, Name
>> gidNumber: 1002
>> homeDirectory: /home/name
>> mail: name.surname at domain.tld
>> uid: name
>> uidNumber: 1002
>> objectClass: inetorgperson
>> objectClass: kolabinetorgperson
>> objectClass: mailrecipient
>> objectClass: organizationalperson
>> objectClass: person
>> objectClass: posixaccount
>> objectClass: top
>> mailHost: localhost
>>
>> # search result
>> search: 2
>> result: 0 Success
>>
>> # numResponses: 2
>> # numEntries: 1
>>
>> ===
>> * ~# kolab lm "user/name.surname at domain.tld"
>> user/name.surname at domain.tld
>>
>> * ~# kolab list-mailbox-metadata user/name.surname at domain.tld
>> Folder user/jana.tasch at xlrs.intern
>>     /shared/vendor/cmu/cyrus-imapd/partition          default
>>     /shared/vendor/cmu/cyrus-imapd/lastupdate         22-Apr-2016 23:15:50
>> +0200
>>     /shared/vendor/cmu/cyrus-imapd/duplicatedeliver   false
>>     /shared/vendor/cmu/cyrus-imapd/pop3newuidl        true
>>     /shared/vendor/cmu/cyrus-imapd/size               0
>>     /shared/vendor/cmu/cyrus-imapd/sharedseen         false
>>     /shared/vendor/cmu/cyrus-imapd/uniqueid
>> 12345678-acc7-4ec7-b564-12345678
>>
>> ===
>> * cyrus at localhost ~# cyradm -u cyrus-admin localhost
>>
>> lm user/name.surname at domain.tld
>> user/name.surname at domain.tld (\HasChildren)
>>
>> lam user/name.surname at domain.tld
>> name.surname at domain.tld lrswipkxtecdan
>>
>>
>> What's the next step? Where should I look next?
>>
>> THX
>>
>> *
>> https://docs.kolab.org/administrator-guide/verifying-the-installation.html
>> _______________________________________________
>> users mailing list
>> users at lists.kolab.org
>> https://lists.kolab.org/mailman/listinfo/users
>
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