Messages lost body

Wed Jun 8 17:39:15 CEST 2016

Hi,

I have a user with Outlook 2010. He created a folder and a rule/filter 
(using Outlook) to automatically move messages. Then he accidentally 
deleted the folder, followed up by dragging the folder back.

Somewhere in that process, the message lost it's body. It still has all 
the header information (according to Outlook and roundcube). Messages 
with attachments kept the body, as did a few random messages.

So, I went onto the server and checked the message itslef. It looks like 
the message on disk has the body, but Outlook and Roundcube won't show 
it. I tried a reconstruct, but that didn't change anything either.

This is the message as it is on disk:

# cat 7.
Return-Path: <Nwegner at erlphase.com>
Received: from kolab.erlphase.com ([unix socket])
      by kolab (Cyrus git2.5+0-Debian-2.5~dev2015021301-0~kolab2) with 
LMTPA;
      Wed, 01 Jun 2016 09:41:00 -0500
X-Sieve: CMU Sieve 2.4
Received: from mail.erlphase.com (wpg-sbs.erlphase.local [192.168.100.30])
     by kolab.erlphase.com (Postfix) with ESMTP id 104F1270F25
     for <hholtmann at mail1.erlphase.com>; Wed,  1 Jun 2016 09:40:58 -0500 
(CDT)
X-MimeOLE: Produced By Microsoft Exchange V6.5
Content-class: urn:content-classes:message
MIME-Version: 1.0
Content-Type: multipart/alternative;
     boundary="----_=_NextPart_001_01D1BC13.9856593F"
Subject: Map
Date: Wed, 1 Jun 2016 09:41:01 -0500
Message-ID: 
<70AA1874B9B1F64C82069543CA7C37F20372FD5B at wpg-sbs.Erlphase.local>
X-MS-Has-Attach:
X-MS-TNEF-Correlator:
Thread-Topic: Map
Thread-Index: AdG8E54yIdrOHfdYRuWMVmaeJPi5kg==
From: "Norbert Wegner" <Nwegner at erlphase.com>
To: "Heston Holtmann" <hholtmann at erlphase.com>

This is a multi-part message in MIME format.

------_=_NextPart_001_01D1BC13.9856593F
Content-Type: text/plain;
     charset="us-ascii"
Content-Transfer-Encoding: quoted-printable

N:\Released Documents and Source\D02236 - Winnipeg Emergency Exit
Procedure\D02236R01\Released Output\D02236R01 - Winnipeg Emergency Exit
Procedure.pdf

=20

=20

Norbert Wegner, Research and Development Manager
ERLPhase Power Technologies Ltd., 74 Scurfield Blvd., Winnipeg, MB  R3Y
1G4 =20
Tel: (204) 477-0591 x280, Cell: (204) 890-8526, Fax (204) 478-1697=20
Email: nwegner at erlphase.com <mailto:nwegner at erlphase.com> , Web:
www.erlphase.com <http://www.erlphase.com/>   =20

=20

------_=_NextPart_001_01D1BC13.9856593F
Content-Type: text/html;
     charset="us-ascii"
Content-Transfer-Encoding: quoted-printable

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xmlns:o=3D"urn:schemas-microsoft-com:office:office" =
xmlns:w=3D"urn:schemas-microsoft-com:office:word" =
xmlns:m=3D"http://schemas.microsoft.com/office/2004/12/omml" =
xmlns=3D"http://www.w3.org/TR/REC-html40"><head><meta =
http-equiv=3DContent-Type content=3D"text/html; =
charset=3Dus-ascii"><meta name=3DGenerator content=3D"Microsoft Word 12 =
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     margin-bottom:.0001pt;
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     color:blue;
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     font-family:"Calibri","sans-serif";
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     {mso-style-type:export-only;}
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<o:shapedefaults v:ext=3D"edit" spidmax=3D"1026" />
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<o:shapelayout v:ext=3D"edit">
<o:idmap v:ext=3D"edit" data=3D"1" />
</o:shapelayout></xml><![endif]--></head><body lang=3DEN-US link=3Dblue =
vlink=3Dpurple><div class=3DWordSection1><p =
class=3DMsoNormal>N:\Released Documents and Source\D02236 - Winnipeg =
Emergency Exit Procedure\D02236R01\Released Output\D02236R01 - Winnipeg =
Emergency Exit Procedure.pdf<o:p></o:p></p><p =
class=3DMsoNormal><o:p> </o:p></p><p =
class=3DMsoNormal><o:p> </o:p></p><p class=3DMsoNormal><b><span =
style=3D'font-size:10.0pt;font-family:"Arial =
Narrow","sans-serif";color:#616161'>Norbert Wegner, Research and =
Development Manager<br></span></b><span =
style=3D'font-size:10.0pt;font-family:"Arial =
Narrow","sans-serif";color:#616161'>company name =
company address</span> <span =
lang=3DEN-CA><br></span><span =
style=3D'font-size:10.0pt;font-family:"Arial =
Narrow","sans-serif";color:#616161'>Tel: (204) 477-0591 x280, Cell: =
(204) 890-8526, Fax (204) 478-1697</span><span lang=3DEN-CA> =
<br></span><span style=3D'font-size:10.0pt;font-family:"Arial =
Narrow","sans-serif";color:#616161'>Email: </span><span =
lang=3DEN-CA><a href=3D"mailto:nwegner at erlphase.com"><span lang=3DEN-US =
style=3D'font-size:10.0pt;font-family:"Arial =
Narrow","sans-serif";color:blue'>nwegner at erlphase.com</span></a></span><s=
pan style=3D'font-size:10.0pt;font-family:"Arial =
Narrow","sans-serif";color:#616161'>, Web:</span> <span lang=3DEN-CA><a =
href=3D"http://www.erlphase.com/"><span lang=3DEN-US =
style=3D'font-size:10.0pt;font-family:"Arial =
Narrow","sans-serif";color:#616161'>www.erlphase.com</span></a></span><sp=
an style=3D'font-size:10.0pt;font-family:"Arial =
Narrow","sans-serif";color:#616161'>  </span><span =
lang=3DEN-CA> <br><br></span><o:p></o:p></p><p =
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Andy ideas whats going on here?

Gerald