Email never arrives, no bounce error

[Daniel Hoffend]

Hi

if your mail has been silently dropped by a spam check software it's
likely that you didn't got a response/bounce. This would otherwise
generate backscatter junk.

I would try and check all your settings:

* hostname, mailname and dns reverse lookup/mx of your server
* spf, dkim, and so on
* is your ip/host blacklisted somewhere?

Regards
Daniel


Am 2015-05-10 20:30, schrieb Stelios A.:
> Hi all,
> 
> I've sent an email to a client many times but never got a reply. When
> I contact by phone with the client, he never got the emails nor any
> errors or any of emails in his junk folders.
> 
> I've searched all my logs and don't got back any bounce message or
> error and I can't find a way to troubleshoot this. Email seems to
> going fine from my email server (see output below) but never arrives.
> This is happening in various email addresses and it has nothing to do
> with my content on email as it is plain text.
> 
> In the logs below I've replace my email with mydomain and myclient for
> my client.
> 
> May 10 21:26:24 kolab1 amavis[2250]: (02250-14) Passed CLEAN
> {RelayedOutbound}, LOCAL [127.0.0.1]:32961 <admin at mydomain.com> ->
> <myclient at icloud.com>, Queue-ID: 2216239A6001, Message-ID:
> <357f1052ad32004ab347c727ca638fc3 at guru-host.eu>, mail_id:
> EKaSMlbeZq8a, Hits: 0.797, size: 657, queued_as: 352C939A6002, 7041 ms
> May 10 21:26:24 kolab1 postfix/smtp[17002]: 2216239A6001:
> to=<myclient at icloud.com>, relay=127.0.0.1[127.0.0.1]:10024, delay=7.2,
> delays=0.17/0.01/0/7, dsn=2.0.0, status=sent (250 2.0.0 from
> MTA(smtp:[127.0.0.1]:10025): 250 2.0.0 Ok: queued as 352C939A6002)
> May 10 21:26:24 kolab1 postfix/smtp[17020]: 352C939A6002:
> to=<myclient at icloud.com>, relay=127.0.0.1[127.0.0.1]:10026,
> delay=0.03, delays=0.02/0.01/0/0, dsn=2.0.0, status=sent (250 Ok)
> May 10 21:26:28 kolab1 postfix/smtp[17022]: 3E6D039A6001:
> to=<myclient at icloud.com>, relay=mx5.mail.icloud.com
> [1][17.158.8.113]:25, delay=3.8, delays=0.03/0.01/1.3/2.4, dsn=2.5.0,
> status=sent (250 2.5.0 Ok.)
> 
> Any help is much appreciated.
> 
> Stelios
> 
> Links:
> ------
> [1] http://mx5.mail.icloud.com
> 
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