Email never arrives, no bounce error

David Cowan david at quagmire.ca
Sun May 10 21:34:11 CEST 2015


A quick check on MXtoolbox (dot com ) for guru-host.eu  says your 
transaction time is too long.

The rest looks good.

Regards


On 15-05-10 11:30 AM, Stelios A. wrote:
> Hi all,
>
> I've sent an email to a client many times but never got a reply. When 
> I contact by phone with the client, he never got the emails nor any 
> errors or any of emails in his junk folders.
>
> I've searched all my logs and don't got back any bounce message or 
> error and I can't find a way to troubleshoot this. Email seems to 
> going fine from my email server (see output below) but never arrives. 
> This is happening in various email addresses and it has nothing to do 
> with my content on email as it is plain text.
>
> In the logs below I've replace my email with mydomain and myclient for 
> my client.
>
>
> May 10 21:26:24 kolab1 amavis[2250]: (02250-14) Passed CLEAN 
> {RelayedOutbound}, LOCAL [127.0.0.1]:32961 <admin at mydomain.com 
> <mailto:admin at mydomain.com>> -> <myclient at icloud.com 
> <mailto:myclient at icloud.com>>, Queue-ID: 2216239A6001, Message-ID: 
> <357f1052ad32004ab347c727ca638fc3 at guru-host.eu 
> <mailto:357f1052ad32004ab347c727ca638fc3 at guru-host.eu>>, mail_id: 
> EKaSMlbeZq8a, Hits: 0.797, size: 657, queued_as: 352C939A6002, 7041 ms
> May 10 21:26:24 kolab1 postfix/smtp[17002]: 2216239A6001: 
> to=<myclient at icloud.com <mailto:myclient at icloud.com>>, 
> relay=127.0.0.1[127.0.0.1]:10024, delay=7.2, delays=0.17/0.01/0/7, 
> dsn=2.0.0, status=sent (250 2.0.0 from MTA(smtp:[127.0.0.1]:10025): 
> 250 2.0.0 Ok: queued as 352C939A6002)
> May 10 21:26:24 kolab1 postfix/smtp[17020]: 352C939A6002: 
> to=<myclient at icloud.com <mailto:myclient at icloud.com>>, 
> relay=127.0.0.1[127.0.0.1]:10026, delay=0.03, delays=0.02/0.01/0/0, 
> dsn=2.0.0, status=sent (250 Ok)
> May 10 21:26:28 kolab1 postfix/smtp[17022]: 3E6D039A6001: 
> to=<myclient at icloud.com <mailto:myclient at icloud.com>>, 
> relay=mx5.mail.icloud.com 
> <http://mx5.mail.icloud.com>[17.158.8.113]:25, delay=3.8, 
> delays=0.03/0.01/1.3/2.4, dsn=2.5.0, status=sent (250 2.5.0 Ok.)
>
> Any help is much appreciated.
>
> Stelios
>
>
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