Login failure in roundcube multi-domain

Shaw, Brian bshaw at vsvinc.com
Tue Jun 9 14:36:07 CEST 2015


On 2015-06-08 10:34 am, Shaw, Brian wrote:
> Hello all,
>   I am running Kolab 3.4 on CentOS 6.6.  I recently upgraded the
> configuration from single domain to multi-domain using the official
> docs [1] and similar docs I found on another site [2].  The second
> domain is not an alias but, rather a completely seperate parent
> domain.
>   I can receive mail at both domains and I can correctly login to my
> original master domain.  But, when I try to login to an account in my
> second domain, I get a failure.  Looking in the logs, I can only find
> the failure and not a cause.
>   I have also tried connecting via ActiveSync and failed so the
> problem may be at a lower level than roundcube, or, I may have more
> than one issue.
>   Does anyone know what systems these two pieces have in common? Or,
> has anyone else seen this issue and can point me towards where to
> look?
>   Thank you for your help.
> 
> Brian
> 
> [1] https://docs.kolab.org/howtos/multi-domain.html
> [2]
> https://kolab.org/blog/cornelius-hald/2015/01/05/kolab-3.3-multi-domain-setup-centos-7

It appears the problem was caused by an old bug [1] in ptloader.  Once I 
disabled ptloader following the directions in bug comment 6, I was able 
to correctly login to my accounts in both domains.

Brian

[1] https://issues.kolab.org/show_bug.cgi?id=2495


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