users cannot login

[Mateusz Kijowski]

Hmm, I think that roundcube uses ldap (via kolab_auth plugin) to
authenticate users, so it's nothing wrong with the user missing from
roundcube database.

2015-07-14 13:35 GMT+02:00 McDade, Andy <andy at 117net.co.uk>:

> After some digging, it seems the user has been added in ldap, but not in
> the roundcube mysql db. What mechanism connects the two, and why might it
> be broken?
>
> ---
> from kolab
>
>
> On 2015/07/13 13:46, McDade, Andy wrote:
>
>> I need some help tracking down an issue where my first setup user can
>> log in to roundcube, but any new users I set up cannot.
>> I get a login denied error can the following in the maillog (this is a
>> Centos 7 system with the latest Kolab 3.4).
>>
>> Jul 13 13:34:34 kolab imap[20634]: starttls: TLSv1 with cipher
>> ECDHE-RSA-AES256-SHA (256/256 bits new) no authentication
>> Jul 13 13:34:34 kolab imap[20634]: SASL Password verification failed
>> Jul 13 13:34:34 kolab imap[20634]: badlogin: localhost [::1] PLAIN
>> [SASL(-13): authentication failure: Password verification failed]
>>
>>
>> and this in the roundcube logs:
>>
>> [13-Jul-2015 13:34:37,000000 +0100]: <8eo5e7v4> Failed login for
>> user at domain.co.uk from X.x.x.x(X-Real-IP: x.x.x.x,X-Forwarded-For:
>> x.x.x.x) in session 8eo5e7v42vu7h78qi3o3ulrkn4 (error: 0)
>>
>> [13-Jul-2015 13:34:37,000000 +0100]: <8eo5e7v4> IMAP Error: Login
>> failed for user at domain.co.uk from x.x.x.x(X-Real-IP:
>> x.x.x.x,X-Forwarded-For: x.x.x.x). AUTHENTICATE PLAIN: authentication
>> failure in
>> /usr/share/roundcubemail/program/lib/Roundcube/rcube_imap.php on line
>> 198 (POST
>> /roundcubemail/4651062b87170bb3/?_task=login?_task=login&_action=login)
>>
>>
>> Where do I start? The ldap contains an SSHA encrypted password, and
>> checking this using Apache Studio seems to confirm it correct. I have
>> tried changing the password in the Kolab web admin and directly in
>> ldap, to no avail.
>>
>> I see there was a problem with kolab 3.2 that had these symptoms, but
>> It was fixed in that version and shouldn't be in 3.4, at least that's
>> how I read it.
>>
>> Any help appreciated,
>> Andy
>>
>> --
>> from kolab
>> _______________________________________________
>> users mailing list
>> users at lists.kolab.org
>> https://lists.kolab.org/mailman/listinfo/users
>>
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> users at lists.kolab.org
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>
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