Kolab Server 3.4 on CentOS 32bit Feedback/Question (ActiveSync Outlook 2013)

Fri Aug 28 08:16:54 CEST 2015

Hi

this behaviour is really strange and I do not understand why it happens. 
This means I have again the same symptome which means I deleted the 
overally ost Information. over "E-Mail" I opended the dir for the ost 
Information (Cache) Information and I deleted everything. In the first 
time it was working meaning all Information was coming over to the 
Outlook 2013. After some time I had the issue again and I tried again to 
delete the ost information meaning caching information but it did not 
help. This is the main issue in my installation I have which means:

If I create a calender entry in "roundcubemail" it will not appear in 
Outlook 2013 this means if you have open "roundcubemail" as "Outlook 
2013" and you modify a entry it will appear in "Outlook 2013 for seconds 
and after it fully disappears and no Chance to bring it over.

All other ActiveSync device like IPhone, Android as Mac ober CalDAV will 
work no Problems only Outlook 2013 is not working as expected. If I 
debug I see nothing unusual or errors nothing. I have absolutly no Clou. 
I tried also different ways to solve the Problem like to delete the 
device completly over ActivSync in "roundcubemail" waiting some time and 
adding it again. Or I tried also if this has something to do with 
Primary Email or Secondary etc. I tried also Personal Calender or using 
"privacy" within calender entry not Progress. This issue happens "ONLY" 
if I create a entry in "roundcubemail" which means if the entry is 
created over IPhone, Android or Outlook 2013 directly all is syched over 
to the other device. I recognized also an other issue in the same manner 
like calender this means: If I have a contact within "roundcubemail" 
this will be synched over to "Outlook 2013" but If I modify the contact 
within "roundcubmail" it does not update the contact on "Outlook 2013 
site. What I found out is: If you have open both "Outlook 2013" and 
"roundbumail" and you modify the entry on "roundcubemail" as you force 
with F9 the sync for contact within "Outlook 2013" the modification 
comes over. But this happens only if you have BOTH applications open. If 
you modify the contact within "roundcubemail" first and after you open 
"Outlook 2013" the modification comes not over even you force again with 
F9.

Absolutly no cloud why this happens and why this is not working no 
errors in debug mode for ActivSync etc.!!!!!!!!!!!!!!!!

By the way I'm using Windows 7 Enterprise lates patch and I do have 
Settings to synch "all" not only 1 month (this was also tested meaning 
to have only 1 month but this did also not solve the issue)!

if you find out something please drop me a message would be nice because 
this is really the only issue I have all other stuff is running as 
expected and because "roundcubemail" is really nice done it is quit 
frustrating. Im really working a lot with "roundcubemail" and using only 
Outlook 2013 at home.

---
Kind regards

Andrea Soliva

Email: andrea.soliva at comcept.ch

Am 28-08-2015 00:06, schrieb Herwig Unterrichter:
> Hi Andrea,
> 
> I kind of have a similar problem, just a little bit different (i have
> one outlook client that works seemlessly, but the second one (added
> later) has the same problems you described.
> 
> I was wandering what you did exactly when you write "Outlook 2013
> cleaning up all Cache files"?
> Because I deleted in outlook the activesync account, and added it
> lateron, but this did not resolve my problem.
> 
> can you please advice?
> 
> Tnx.
> 
> Regards,
> Herwig
> 
> 
> On Thu, 2015-07-30 at 10:32 +0200, Soliva Andrea wrote:
>> Hi Torsten
>> 
>> it works now....I have to say that I really testing hard with this
>> account with different devices and it seems to me that something in 
>> the
>> Background was not anymore this what it should be. This means I begann
>> from scratch again which means:
>> 
>> - Outlook 2013 cleaning up all Cache files
>> - Deleted entry in "roundcubemail" for Outlook 2013 device completly
>> 
>> Connecting again with both sites clean and it works :-) At this Point
>> also a Feedback from MacOSx site using IMAPS, SMTPS as iRony CalDAV as
>> CardDAV. Tested sync with IPhone as Android and it works really nice 
>> :-)
>> 
>>  From this Point of view cool work guys :-)
>> 
>> Andrea Soliva
>> 
>> Email: andrea.soliva at comcept.ch
>> 
>> Am 28-07-2015 17:07, schrieb Soliva Andrea:
>> > Hi Torsten
>> >
>> > yes full debug enabled and can not see any Errors or some unusual
>> > stuff!
>> >
>> > Your answer is indicating that this is not the normal behaviour
>> > meaning if a calender entry is done within roundcube it shouls without
>> > any issue appear within Outlook 2013 right? If so I will investigate
>> > further was only not sure if this could be probably a bug or whatever
>> > :-)
>> >
>> > Kind regards
>> >
>> > Andrea Soliva
>> >
>> > Email: andrea.soliva at comcept.ch
>> >
>> > Am 28-07-2015 16:25, schrieb Torsten Grote:
>> >> On Tuesday 28 July 2015 15:26:31 Soliva Andrea wrote:
>> >>> if I create a new entry in "roundcubemail" I see the new entry from
>> >>> "roundcubemail" within "Outlook 2013" for some seconds but it
>> >>> disapears
>> >>> afterwards asap. I do not know why?
>> >>
>> >> Did you try to enable full debug and transaction logging for
>> >> ActiveSync?
>> >>
>> >>
>> >> https://docs.kolab.org/administrator-guide/verifying-the-installation.html#activesync
>> >>
>> >> Kind Regards,
>> >> Torsten
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