More 3.4 calendar woes
Homer Dokes
hdokes at mail.inct.net
Tue Aug 18 05:26:21 CEST 2015
Hello,
I too am having this same issue as this link
(http://lists.kolab.org/pipermail/users/2015-April/019163.html) and
there seems to have been no definitive answer to it.
The symptom isn't happening to all kolab users within the domain and in
fact... it is only happening to one user at this time and just recently
manifested itself after 6 months of operation (no idea how).
The symptom is the user has lost all their contacts and calendar
information. Further investigation shows that the files still exist in
the users cache directory but it appears as tho the cache itself has
lost reference to them. New events and contacts can be created and they
do show up in the roundcubemail web client but the older entries do not
show even tho the individual files exist under the users Calendar and
Contacts directory on the server. It should be noted that the new
entries do sequence their file name properly after the existing files in
the corresponding directories.
I have run /usr/share/roundcubemail/plugins/libkolab/bin/modcache.sh
clear -u <user at domain.org> -h localhost which did not make a difference.
I have also found that the corresponding kolab_cache_event and
kolab_cache_contact tables only have the 'new' entries in them
pertaining to that user and that there was a butt load of entries in the
kolab_folders table for that user. When I say butt load... I mean
thousands and thousands of entries for type Contact and Calendar with
synclock values other than 0. The thousands of entries were reduced to
just one each for each type after running the above command for each
user. I notice the type entries for each user where added only upon
each user logging back in to the client and then only after they went to
the corresponding 'type' page. i.e. the user record for type Calendar
was added back into the roundcube.kolab_folders only when the user
opened the calendar page through their roundcubemail web client. No
where can I find ANY documentation otherwise to tell me it should do
this. As the Kolab package REQUIRES a developer to administer it's
operation because it is NOT capable of doing so on it's own after the
initial installation, it seems to me that having this information
readily available on line would be highly desired. Particularly for
anyone that may have an ability to contribute to fixes and patches. If
I have missed this information some how.... please point me to a url
that contains it.
I know from the users Contacts directory for example that there are 1486
sequenced files (contacts) in there for this particular user however the
kolab_folders Contact record is showing only 18 (newly added since the
symptom presented itself) and that the kolab_cache_contact table shows
only the new 18 contacts in it for this user.
It has been impossible for me to find any place on the internet that
goes into detail on how all the files and the mysql tables relate... one
of my biggest pet peeves of the Kolab email system. Can ANYONE shine
some light on how the kolab_cache_contact, or any other cache type
folder can be reconstructed. I have to believe this capability exists
if all the original files still exist in the respective imap physical
directories.
A side note.... to date... I have really regretted standardizing on the
whole Kolab environment. For my company and for our clientele.
Information pertinent to the operation of this package is non existent
other than how to install it. For novices to the package, the mail
system has been a very poor source of finding all ready answered
questions to issues. There doesn't seem to be one central repository
for issues and solutions. Email links like the one above seemingly go
unanswered despite the request for help. It begins to beg the question,
is this a viable solution or just one's hobby? I can think of a lot
less frustrating hobbies to get into... like... golf as an example....
and I have no use for golf.
All that said.... being a developer for over 30 years I can see the
potential in this package and still desire to give it a go. Please...
somebody.... give me a reason to continue to believe that.
Thanks for any assistance on this matter and indulging me through my rant.
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