Error With First Time Roundcube login

[James]

Hello Enrico,

     I was having some difficulty finding the log locations. I believe I 
found the IMAP location

'/var/log/maillog'

I see the following


Sep 15 11:06:20 localhost imaps[2763]: starttls: TLSv1.2 with cipher 
DHE-RSA-AES256-GCM-SHA384 (256/256 bits new) no authentication
Sep 15 11:06:20 localhost imaps[2763]: SASL unable to open Berkeley db 
/etc/sasldb2: No such file or directory
Sep 15 11:06:20 localhost imaps[2763]: SASL unable to open Berkeley db 
/etc/sasldb2: No such file or directory
Sep 15 11:06:20 localhost imaps[2763]: SASL cannot connect to saslauthd 
server: Permission denied
Sep 15 11:06:20 localhost imaps[2763]: badlogin: localhost.localdomain 
[127.0.0.1] plaintext cyrus-admin SASL(-1): generic failure: checkpass 
failed
Sep 15 11:06:23 localhost imaps[2038]: starttls: TLSv1.2 with cipher 
DHE-RSA-AES256-GCM-SHA384 (256/256 bits new) no authentication
Sep 15 11:06:23 localhost imaps[2038]: SASL unable to open Berkeley db 
/etc/sasldb2: No such file or directory
Sep 15 11:06:23 localhost imaps[2038]: SASL unable to open Berkeley db 
/etc/sasldb2: No such file or directory
Sep 15 11:06:23 localhost imaps[2038]: SASL cannot connect to saslauthd 
server: Permission denied
Sep 15 11:06:23 localhost imaps[2038]: badlogin: localhost.localdomain 
[127.0.0.1] plaintext cyrus-admin SASL(-1): generic failure: checkpass 
failed


On 9/14/2014 7:33 AM, Enrico Tagliavini wrote:
> Hi James,
>
> sounds like roundcube cannot connect to the IMAP server. I would 
> suggest enabling imap_debug in roundcube config, restart the web 
> server, tail -f both roundube/imap, the maillog (where the IMAP server 
> logs to), and possibly also the web server error log just to be sure, 
> then try again. See what comes out in the logs.
>
> Enrico
>
> On 12 September 2014 18:26, James <lingpanda102 at gmail.com 
> <mailto:lingpanda102 at gmail.com>> wrote:
>
>     Hello,
>
>         New install using CentOS 6.5 with Kolab 3.3. Installed Kolab
>     without issue. Logged in to WAP and created  user. Attempted to
>     log into Roundcube with user and was give the following error
>     'Connection to storage server failed' Can someone walk me through
>     the steps to troubleshoot? Location of log files? Thanks.
>
>     -- 
>     -James
>
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>

-- 
-James

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