users not created properly in kolab-webadmin

[Mat Cantin]

On 2014-05-28 9:53, Mat Cantin wrote:
> I just wanted to note that the user's INBOX is not being created
> after-all. It appears that the user I was testing with had a previous
> mailbox that didn't get deleted, probably because kolab-webadmin
> wasn't talking with kolabd at them time (and still is'nt).
> 

Scratch that, doing some more testing this morning and my initial 5 
points hold true, the INBOX is indeed being created. I'm really not sure 
what was happening yesterday, it was a long day.

Furthering my testing I've enabled pykolab's debuging. It looks like the 
kolabd service is somewhat working, but I think it gets hung up before 
it can complete the process of creating a new user. The last DEBUG line 
when I create a user is this:

pykolab.imap DEBUG [23525]: Creating additional folders for user 
user at domain.com

But it never actually creates the additional mailbox folders. The next 
line I think is where the problem really lies:

pykolab.imap DEBUG [21064]: Waiting for the Cyrus murder to settle... 
CYRUSError(16, 'LOGIN_PLAIN', 'authentication failure')

Restarting the kolabd service after this actually seems to complete some 
the user creation process like adding the mailhost entry to LDAP. Except 
it doesn't really work without the mail folders, and the user still 
can't log in.

Can anyone tell why the CYRUSError is happening? The cyrus.admin 
credentials are correct in the kolab.conf file, and they are clearly 
working as part of the mailbox is being created.

--
Mat