Looking for input from Kontact users
itsef-admin at brightsight.com
Thu Dec 8 15:58:37 CET 2011
This plea for input goes to all folks out there who are using the Kontact
client in conjunction with Kolab - I am very curious as to your experiences
and environments, as our own experience with Kontact is extremely bad. Hence,
I'm looking for anything that could possibly help to alleviate the
situation - short of migrating to another mail/groupware solution... The
things I'm interested in:
- What version of Kontact are you using (e35, "the one that came with the
- On which platform and with how many users?
- How are your home directories organised (NFS mounted, local, .....)?
- Do you use DIMAP only or the split IMAP/DIMAP set-up?
- What are your experiences with Kontact with regard to
* stability (crashes...)
* reliability (lost mail, lost appointments, ....)
* overall "good behaviour"
A bit of background from my side: We are using Kontact e35 from Kolab,
repackaged for use under Kubuntu 10.04LTS - which means a KDE 3.5.x Kontact
running under KDE4. All our home directories are mounted on the workstations
via NFS4 and we only have a few dozen users. As the performance of DIMAP on
NFS mounted home directories has proven to be desastrous in the past, we are
using IMAP for mail and DIMAP for groupware only.
Overall, Kontact has proven to be very crashprone for many (though not all) of
our users and also has the tendency to show erratic behaviour (mails that
seem to be empty, mails that were once deleted and show up again, slow-downs,
you name it). Most of these affect a large number of our users (though,
again, not all) and most of the time they are fixed by throwing away the IMAP
index files. Any attempts in figuring out patterns for reproducing the
problems to provide the developers with useful input have failed so far, as
have attempts to figure out why some users are affected and others are not.
For those that *are* affected, throwing away index files has almost become a
habit, but it only helps for a while. Same goes for ditching the complete KDE
configuration - it helps, but not for too long.
Things in fact have gotten so bad that we are considering a migration... :-(
Does any of this sound familiar to anyone out there - or are we just the
unlucky ones? :-}
Thank you in advance for any input!
Thomas Ribbrock, IT-Team brightsight
More information about the users