email lost

[Thomas Arendsen Hein]

* fabrice <pixiesfr at free.fr> [20091027 19:10]:
> To complete the information, i'm on Gentoo..

Native Gentoo packages or OpenPKG?
Which version of kolab packages?

> from the resmgr log file...
> 
> it didnt get the email....
> 
> 
> August 27 09:09:38 kolabmailboxfilter.php[8071]: Debug: Kolabmailboxfilter 
> successfully completed                                                                                
> August 27 09:12:41 kolabfilter.php[8089]: Debug: Kolabfilter starting up, 
> user=, sender=XXXX at XXXX, recipients=XXXX at XXXX,XXXX at XXXX,XXXX at XXXX, 
> client_address=XX.XX.XX.XX
> 
> Between 9:09 and 9:12 , nothing is wrote in the log..
> 
> If someone have any idea, where i can look , the postfix dont have any error..
> 
> 
> On Tuesday 27 October 2009 19:55:09 fabrice wrote:
> > Hi,
> > 
> > I have a strange thing happened today..
> > 
> > I get an email , this email was , on the server side , received without any
> > issues...
> > 
> > But he never appear in the mailbox, no sieve script .
> > 
> > The mailboxe never saw this email inside...
> > 
> > 
> > Oct 27 09:11:36 mail postfix/qmgr[10735]: AC26B3FC69: from=<XXXX at XXXX>,
> > size=4330, nrcpt=3 (queue active)
> > Oct 27 09:11:36 mail postfix/pipe[8411]: AC26B3FC69: to=<XXXX at XXXX>,
> > relay=kolabmailboxfilter, delay=0.12, delays=0.01/0/0/0.11, dsn=2.0.0,
> > status=sent (delivered via kolabmailboxfilter service)
> > 
> > no error find nowhere...

Hmm, if postfix writes that it delivered the mail to
kolabmailboxfilter, I trust that. Depending on the version of
kolabmailboxfilter you might have encountered a bug here where it
dies early without telling anyone.

Can you check the lmtp logs of the IMAP server?

Regards,
Thomas Arendsen Hein

-- 
thomas at intevation.de - http://intevation.de/~thomas/ - OpenPGP key: 0x5816791A
Intevation GmbH, Neuer Graben 17, 49074 Osnabrueck - AG Osnabrueck, HR B 18998
Geschaeftsfuehrer: Frank Koormann, Bernhard Reiter, Dr. Jan-Oliver Wagner