Kolab - Outlook/Toltec sync hangs

[Alfons Lenz]

Hi Alex,

thank you your response.
As I wrote we are testing Toltec Connector. On two machines with small 
PST files we have no problem.
The restrictions you describe are not reasonable for us, as we have 
experienced users like developers or software supporters, who need their 
email history in fast access. So we need a solution that works with 
large PST files.

Best regards
  Alfons

Alex Chejlyk schrieb:
> Hello,
>
> In my experiences, the Toltec connector works fairly well with smaller 
> pst files. The problem may well be Outlook and the way it can mangle 
> pst files. I found setting quotas to 200mb, teaching users to avoid 
> setting appointments with no end date, automatically deleting items 
> upon exit and training users to 'house-clean' has a positive affect on 
> the Toltec  connector.
> Large pst's have caused me all types of problems such as duplicate 
> appointments/email/contacts, synchronization just hanging, 
> synchronization completing with no changes even though there were 
> changes, and very slow startup times. The worst situation is where the 
> calendar just stops working... no errors, no info, just not working. 
> Slim pst files have helped me avoid these problems.
>
>
> HTH,
>
> Alex C.
>
> Alfons Lenz wrote:
>> Hi,
>>
>> we are testing Toltec Connector with Outlook 2003 and have problems 
>> with large PST files, too. On two different machines Outlook 2003 
>> hangs sometimes while starting. On both machines big PST files are 
>> used (about 0.6 and 2GB). The Toltec symbol in the tray is visible, 
>> but cannot be opened. Outlook is visible, but the email area stays 
>> white. I reported the problem to the Toltec support, but we wasn't 
>> able to find the problem until now. We excluded Kaspersky AntiVirus 
>> and Lookout Search Tool as reason for the problem.
>>
>> We use Outlook 2003 SP2 and SP3 on Windows XP SP3 with Kolab 2.2.0. 
>> The Toltec Connector is connected to a separate small PST file.
>>
>> Does anybody have similar problems or any suggestions, how we can 
>> solve the problem?
>>
>> Best regards
>>   Alfons
>>
>>
>> Joon Radley schrieb:
>>> Hi,
>>>
>>>  
>>>> I've had many issues with Toltec when the mailboxes are large.
>>>> Generally
>>>> Toltec seems to work well if the PST file is less than 300mb.
>>>>     
>>>
>>> The Toltec Connector work well with large PST files. We have a 
>>> active 6 GIG
>>> PST in the office. Of course large folders can slow down the 
>>> synchronization
>>> speed and that is why we recommend archiving. The archive can always be
>>> synchronized to a second account or an "archive" Kolab server, with 
>>> much
>>> slower settings.
>>>
>>> The problem 9.9/10 is that minor corruptions happen in the PST file 
>>> and you
>>> should run SCANPST.EXE first when you suspect that there is a problem.
>>>
>>> Best Regards
>>>
>>> Joon Radley
>>> Radley Network Technologies CC
>>> Cell: +27 (0)83 368 8557
>>> Fax: +27 (0)86 547 2353
>>> E-mail: joon at radleys.co.za
>>> Web: www.toltec.co.za
>>>
>>>
>>>  
>>>> -----Original Message-----
>>>> From: kolab-users-bounces at kolab.org [mailto:kolab-users-
>>>> bounces at kolab.org] On Behalf Of Alex Chejlyk
>>>> Sent: 03 April 2009 12:34 AM
>>>> To: Albrecht Dreß; kolab-users at kolab.org
>>>> Subject: Re: Kolab - Outlook/Toltec sync hangs
>>>>
>>>> I've had many issues with Toltec when the mailboxes are large.
>>>> Generally
>>>> Toltec seems to work well if the PST file is less than 300mb.
>>>>
>>>> Cheers,
>>>>
>>>> Alex C.
>>>>
>>>> Albrecht Dreß wrote:
>>>>    
>>>>> Hi all,
>>>>>
>>>>> I have some users who ran into the following problem: they run
>>>>>       
>>>> Outlook
>>>>    
>>>>> with Toltec 2.3.2, and either try to synchronise manually or
>>>>> automatically with the Kolab server.  When the Toltec progress window
>>>>> (from the Win task bar) is opened, it shows a list of pending
>>>>>       
>>>> folders,
>>>>    
>>>>> and the little progress bar for one folder simply hangs - no progress
>>>>> for minutes.  Re-starting Outlook sometimes seems to help, but it's
>>>>> somehow confusing.
>>>>>
>>>>> The effect seems to happen with both Outlook 2003 and 2007 running on
>>>>> Win 2k and XP, all with the latest updates/service packs installed.
>>>>>
>>>>> The server is a self-compiles kolab 2.2.0 on Ubuntu 8.04/x86_64.
>>>>>
>>>>> In the tracker, I saw a *very* old issue (#442) which apparently has
>>>>> been resolve for ages.  Did anyone notice a similar problem recently?
>>>>> Any idea how it could be fixed?
>>>>>
>>>>> Thanks, Albrecht.
>>>>>
>>>>> _______________________________________________
>>>>> Kolab-users mailing list
>>>>> Kolab-users at kolab.org
>>>>> https://kolab.org/mailman/listinfo/kolab-users
>>>>>
>>>>>       
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>>>
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>>
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