mail bounced

[Andrew J. Kopciuch]

On January 7, 2008, rajnish kumar wrote:
> Dear sir
>                   Here is the log file
>
>
> January 07 16:45:07 kolabmailboxfilter.php[13748]: Debug:
> Kolabmailboxfilter successfully completed
> January 07 16:45:07 kolabmailboxfilter.php[13756]: Debug:
> Kolabmailboxfilter starting up, sender=sandeep.malhotra at indo.com,
> recipients=pkmisra at indo.com, client_address=127.0.0.1


That's the resmgr.log file, and it's showing you success on the email that is 
actually successful.   The problems you were asking about are not going to 
show up here.   They occur prior to kolabmailboxfilter even getting 
started ... so there's going to be no log for the problems in there.

The problem is : the mail server takes too much time to pass the data to 
kolabmailboxfilter.  So the command times out, and the process fails, and the 
messages bounce.

You need to see what is going on with your server resources, and most likely 
take some action to fix the load on the resources.  You might make this go 
away by increasing command_time_limit 
in /kolab/etc/kolab/templates/main.cf.template ... _but_ there's obviously 
something else going on there.   That will only band aid the situation.


Andy

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