Unable to view mail messages
Gunnar Wrobel
wrobel at pardus.de
Mon Jan 7 09:23:53 CET 2008
Paul Waldo <paul at waldoware.com> writes:
> On Monday 17 December 2007 11:23:28 am Gunnar Wrobel wrote:
>> Paul Waldo <paul at waldoware.com> writes:
>> > Gunnar Wrobel wrote:
>> >
>> > Paul Waldo <paul at waldoware.com> writes:
>> >
>> > Hi all,
>> >
>> > I'm running kolab-server-2.2-beta-3 on a Kubuntu Gutsy 64-bit
>> > machine. I have successfully compiled and I'm running OK.
>> >
>> > I am using Horde to view email. I can see the list of messages
>> > in my inbox. When I click the Subject link, I can't see the message. I
>> > get different problems depending on the browser:
>> >
>> > - In Konqueror, I see an error message where the email message
>> > should be: "An error occurred while loading
>> >
>> > https://kolab.waldo.home/horde/imp/message.php?mailbox=INBOX&index=486:
>> > Connection to host kolab.waldo.home is broken"
>> > If I use the Refresh button, the error is no longer displayed,
>> > but the email message area is empty
>> >
>> > - In Firefox, I get a dialog saying "You have chosen to open
>> > message.php which is a: PHP file[....] What should Firefox do with this
>> > file?"
>> >
>> > It looks like I'm getting some errors in the log files:
>> >
>> > apache-errors.log
>> > -------------------------------
>> > [Mon Dec 17 10:37:29 2007] [notice] child pid 18340 exit signal
>> > Segmentation fault (11)
>> >
>> > A segmentation fault sounds bad here. Is this is an extremely large
>> > message or something with a big image attachment? Are you running on
>> > a virtual machine or is this a normal server? In case it is virtual do
>> > you have any resource limitation that is being hit there? What is the
>> > memory limitation for php on your machine?
>> >
>> > This is a virtual machine (Xen). The message is not very large. I also
>> > noticed this in the apache_error.log: zend_mm_heap corrupted
>> >
>> > Here is some memory info that may help. If you want anythig else, please
>> > let me know!
>> >
>> > root at kolab:/kolab/var/apache/log# find /kolab-server-2.2-beta-3 -name
>> > php.ini -exec grep -i memory {} \; -print memory_limit = 64M ;
>> > Maximum amount of memory a script may consume
>> > /kolab-server-2.2-beta-3/etc/apache/php.ini
>> > memory_limit = 8M ; Maximum amount of memory a script may
>> > consume /kolab-server-2.2-beta-3/etc/php/php.ini
>> > root at kolab:/kolab/var/apache/log# free -m
>> > total used free shared buffers cached
>> > Mem: 512 484 27 0 22 108
>> > -/+ buffers/cache: 353 159
>> > Swap: 1023 102 921
>>
>> I don't know Xen very much. From the vServers I'm running under
>> Virtuozzo I'm used to getting a log entry when the virtual instance
>> tries to allocate more memory than it is being allowed to. I'd assume
>> Xen gives you something similar.
>>
>> I don't think the "free" command offers much insight here since it
>> does not document the situation when you try to run the message.php
>> script.
>>
>> But from your report I'd guess that it is really related to your
>> vServer having not enough memory available.
>>
>> Cheers,
>>
>> Gunnar
>>
>> > root at kolab:/kolab/var/apache/log# uname -a
>> > Linux kolab 2.6.22-14-xen #1 SMP Sun Oct 14 23:20:20 GMT 2007 x86_64
>> > GNU/Linux
>> >
>> > horde.log
>> > ------------------------
>> >
>> > Dec 17 10:38:21 HORDE [error] [turba] Unable to add
>> > INBOX/Contacts: destination folder already exists [pid 17786 on line 435
>> > of "/kolab-server-2.2-beta-3/var/kolab/www/horde/turba/lib/Turba.php"]
>> >
>> > php-errors.log
>> > --------------------------
>> > [17-Dec-2007 10:34:16] PHP Notice: Unknown: SECURITY PROBLEM:
>> > insecure server advertised AUTH=PLAIN (errflg=1) in Unknown on line 0
>> > [17-Dec-2007 10:37:51] PHP Notice: Undefined index: default
>> > in
>> > /kolab-server-2.2-beta-3/var/kolab/www/horde/turba/lib/Driver/kolab.php
>> > on line 175
>> > [17-Dec-2007 10:38:21] PHP Notice: Undefined index: default
>> > in
>> > /kolab-server-2.2-beta-3/var/kolab/www/horde/turba/lib/Driver/kolab.php
>> > on line 175
>> >
>> > These errors (in fact notices) are normal as far as I can tell. Not
>> > all of this have been removed yet but I hope to be able to track all
>> > these issues down until we release Kolab server 2.2.
>> >
>> > Cheers,
>> >
>> > Gunnar
>> >
>> > _______________________________________________
>> > Kolab-users mailing list
>> > Kolab-users at kolab.org
>> > https://kolab.org/mailman/listinfo/kolab-users
>
>
> Hi Gunnar,
>
> I don't think its a memory problem. I stopped the kolab server, doubled its
> memory to 1 GB, and restarted. Other than kolab starting, I see nothing of
> interest in the syslog. I still get the problem, though:
>
>
> root at kolab:~# tail /kolab/var/apache/log/apache-error.log
> [Mon Dec 17 10:43:39 2007] [notice] child pid 2018 exit signal Segmentation
> fault (11)
> [Mon Dec 17 10:43:39 2007] [notice] child pid 18336 exit signal Segmentation
> fault (11)
> zend_mm_heap corrupted
> [Mon Dec 17 11:27:15 2007] [notice] caught SIGTERM, shutting down
> [Mon Dec 17 11:28:18 2007] [notice] suEXEC mechanism enabled
> (wrapper: /kolab/sbin/suexec)
> [Mon Dec 17 11:28:18 2007] [notice] Digest: generating secret for digest
> authentication ...
> [Mon Dec 17 11:28:18 2007] [notice] Digest: done
> [Mon Dec 17 11:28:19 2007] [notice] Apache/2.2.6 (OpenPKG/CURRENT)
> mod_ssl/2.2.6 OpenSSL/0.9.8g PHP/5.2.5 configured -- resuming normal
> operations
> [Mon Dec 17 11:30:41 2007] [notice] child pid 4923 exit signal Segmentation
> fault (11)
> [Mon Dec 17 11:31:52 2007] [notice] child pid 4925 exit signal Segmentation
> fault (11)
> root at kolab:~# free -m
> total used free shared buffers cached
> Mem: 1024 426 597 0 6 164
> -/+ buffers/cache: 255 768
> Swap: 1023 0 1023
>From your recent request about cross compiling I assume that this
issue has been resolved? Is that correct?
Were you able to determine what caused the problem?
Thanks!
Gunnar
>
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--
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p at rdus Kolab work is funded in part by KDAB and the Kolab Konsortium
____ http://www.pardus.de _________________ http://gunnarwrobel.de _
E-mail : p at rdus.de Dr. Gunnar Wrobel
Tel. : +49 700 6245 0000 Bundesstrasse 29
Fax : +49 721 1513 52322 D-20146 Hamburg
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