Unable to view mail messages

[Gunnar Wrobel]

Paul Waldo <paul at waldoware.com> writes:

> Gunnar Wrobel wrote:
>
>     Paul Waldo <paul at waldoware.com> writes:
>
>         Hi all,
>         
>         I'm running kolab-server-2.2-beta-3 on a Kubuntu Gutsy 64-bit machine.  I have 
>         successfully compiled and I'm running OK.
>         
>         I am using Horde to view email.  I can see the list of messages in my inbox.  
>         When I click the Subject link, I can't see the message.  I get different 
>         problems depending on the browser:
>         
>         - In Konqueror, I see an error message where the email message should be: 
>         "An error occurred while loading 
>         https://kolab.waldo.home/horde/imp/message.php?mailbox=INBOX&index=486:
>         Connection to host kolab.waldo.home is broken"
>         If I use the Refresh button, the error is no longer displayed, but the email 
>         message area is empty
>         
>         - In Firefox, I get a dialog saying "You have chosen to open message.php which 
>         is a: PHP file[....] What should Firefox do with this file?"
>         
>         It looks like I'm getting some errors in the log files:
>         
>         apache-errors.log
>         -------------------------------
>         [Mon Dec 17 10:37:29 2007] [notice] child pid 18340 exit signal Segmentation 
>         fault (11)
>
>     A segmentation fault sounds bad here. Is this is an extremely large
>     message or something with a big image attachment? Are you running on a
>     virtual machine or is this a normal server? In case it is virtual do
>     you have any resource limitation that is being hit there? What is the
>     memory limitation for php on your machine?
>
> This is a virtual machine (Xen).  The message is not very large.  I also noticed this in the apache_error.log:
> zend_mm_heap corrupted
>
> Here is some memory info that may help.  If you want anythig else, please let me know!
>
> root at kolab:/kolab/var/apache/log# find /kolab-server-2.2-beta-3 -name php.ini -exec grep -i memory {} \; -print
> memory_limit       = 64M    ; Maximum amount of memory a script may consume
> /kolab-server-2.2-beta-3/etc/apache/php.ini
> memory_limit       = 8M     ; Maximum amount of memory a script may consume
> /kolab-server-2.2-beta-3/etc/php/php.ini
> root at kolab:/kolab/var/apache/log# free -m
>              total       used       free     shared    buffers     cached
> Mem:           512        484         27          0         22        108
> -/+ buffers/cache:        353        159
> Swap:         1023        102        921

I don't know Xen very much. From the vServers I'm running under
Virtuozzo I'm used to getting a log entry when the virtual instance
tries to allocate more memory than it is being allowed to. I'd assume
Xen gives you something similar.

I don't think the "free" command offers much insight here since it
does not document the situation when you try to run the message.php
script.

But from your report I'd guess that it is really related to your
vServer having not enough memory available. 

Cheers,

Gunnar

> root at kolab:/kolab/var/apache/log# uname -a
> Linux kolab 2.6.22-14-xen #1 SMP Sun Oct 14 23:20:20 GMT 2007 x86_64 GNU/Linux
>
>         horde.log
>         ------------------------
>         
>         Dec 17 10:38:21 HORDE [error] [turba] Unable to add INBOX/Contacts: 
>         destination folder already exists [pid 17786 on line 435 
>         of "/kolab-server-2.2-beta-3/var/kolab/www/horde/turba/lib/Turba.php"]
>         
>         php-errors.log
>         --------------------------
>         [17-Dec-2007 10:34:16] PHP Notice:  Unknown: SECURITY PROBLEM: insecure server 
>         advertised AUTH=PLAIN (errflg=1) in Unknown on line 0
>         [17-Dec-2007 10:37:51] PHP Notice:  Undefined index:  default 
>         in /kolab-server-2.2-beta-3/var/kolab/www/horde/turba/lib/Driver/kolab.php on 
>         line 175
>         [17-Dec-2007 10:38:21] PHP Notice:  Undefined index:  default 
>         in /kolab-server-2.2-beta-3/var/kolab/www/horde/turba/lib/Driver/kolab.php on 
>         line 175
>
>     These errors (in fact notices) are normal as far as I can tell. Not
>     all of this have been removed yet but I hope to be able to track all
>     these issues down until we release Kolab server 2.2.
>     
>     Cheers,
>     
>     Gunnar
>
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> Kolab-users at kolab.org
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p at rdus Kolab work is funded in part by KDAB and the Kolab Konsortium

____ http://www.pardus.de _________________ http://gunnarwrobel.de _
E-mail : p at rdus.de                                 Dr. Gunnar Wrobel
Tel.   : +49 700 6245 0000                          Bundesstrasse 29
Fax    : +49 721 1513 52322                          D-20146 Hamburg
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