Strange problems with kontact

[ITSEF Admin]

Hi all,

I'm wondering whether anyone has seen problems similar to the ones we 
encoutered recently with kontact proko2.1.6:

- We have at least two users where the passwords don't "stick", i.e. you 
choose to "keep password", but KMail keeps asking for the password. It 
doesn't matter whether the password was entered via the configuration 
dialogue or via the pop-up asking for it. Restarting kontact or even deleting 
and re-adding the account doesn't help. In one case, this is only the case 
for two out of four DIMAP accounts - the other two work fine.
This problem occurred "out of the blue", i.e. it was working but stopped - and 
we cannot get it to work again.

- We have one user who gets error messages about "authentication failed" for 
both sending and receiving mail. This will only happen if he tries to enter 
the password via the configuration screens with "store in configuration 
file". If he leaves the password configuration screen and enters the password 
via the resulting pop-up dialogue, everything works - the only annoying thing 
is that he has to re-enter the password for sending mail each and every time 
when he tries to send mail. Again, according to the user, this used to work 
fine but "suddenly stopped working". So far, I was unable to fix this - 
restarting kontact did not help, neither did removing and re-adding the 
sending account. I did check the configuration file and I could see that the 
password is indeed written to the configuration file, however, for some 
reasons it doesn't seem to get used properly...

If there is anybody out there with an idea - please let me know...

Regards,

Thomas